高级专员，团险契约保全产品经理

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

岗位职责：

1. 根据公司团险整体战略，深入理解团险业务的契约管理与保全流程，制定支持保全服务数字化的产品方向；
2. 负责团险契约保全相关数字化平台（如员工自助服务平台、保全作业系统等）的整体规划与产品设计；
3. 分析企业客户及员工在契约保全操作中的行为数据，建立与服务效率、转化效果的关联模型，持续优化平台功能与用户体验；
4. 主导团险契约保全类系统的端到端业务流程设计，覆盖增减被保险人、信息变更、批改、退保、续保衔接等核心场景；
5. 收集并梳理来自销售、运营、客服及企业客户的保全需求，进行分析评估，输出清晰的用户需求文档与原型设计；
6. 推动保全平台的功能开发、测试验证、上线部署及后续运维，确保产品高质量落地与稳定运行；
7. 持续跟踪产品使用效果，识别流程瓶颈与系统问题，主导优化迭代并验证改进成果，保障保全服务的高效性与合规性。

岗位要求：

1. 本科及以上学历，保险、金融、计算机、信息管理、统计学、数学等相关专业优先；
2. 5年以上保险行业工作经验、具备团险产品契约保全产品经理经验优先；
3. 熟悉团体保险条款、核保规则、保全及理赔流程；
4. 具备较强的逻辑思维、沟通协调能力及项目管理能力。

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.