Staff Business Systems Engineer, Go-to-Market (GTM) Engineering

We are seeking an experienced Staff Business Systems Engineer to join our team and play a pivotal role in driving the success of our Go-to-Market (GTM) Engineering team. This role will be instrumental in optimizing processes, improving data quality, and ensuring seamless integration across multiple business functions, including Sales, Marketing, Revenue Operations, and Customer Success.

As a Staff Business Systems Engineer specializing in GTM technologies, you will collaborate with stakeholders to analyze business challenges, define solutions, and lead implementations that drive revenue growth and operational efficiency. If you have experience with business process automation, system integrations, and data-driven decision-making, we want to hear from you!

• Act as a strategic partner to business leaders in understanding and optimizing Sales and Marketing processes, Customer Success workflows, and Revenue Operations.

• Lead end-to-end analysis and optimization of critical business processes, ensuring alignment with organizational objectives and scalability.

• Collaborate with cross-functional teams to design and implement solutions that enhance operational efficiency and customer experience.

• Serve as the subject matter expert in system integrations, workflows, and data management.

• Own and document business requirements, user stories, and functional specifications for system enhancements and process improvements.

• Identify opportunities for process automation and efficiency using low-code/no-code platforms (Salesforce Flows, Hubspot Workflows, Zapier, N8N, etc.) and integrations.

• Partner with IT and Engineering teams to ensure seamless integration across various platforms and business units.

• Champion data governance and compliance, ensuring system data integrity and security best practices.

• Stay updated with industry trends and emerging technologies to proactively recommend enhancements to the GTM tech stack.

• Mentor and coach junior engineers, fostering a culture of continuous learning and excellence.

• 6+ years experience in a Business Systems role with GTM focus in SaaS or technology-driven organizations.

• Development experience with Salesforce (APEX), HubSpot (Workflows with Python/JS), declarative automation, and workflow configuration.

• Deep understanding of business processes across Sales, Marketing, and Customer Success.

• Experience with business process modeling, data analysis, and translating complex business needs into technical solutions.

• Strong problem-solving skills with a proactive approach to addressing business challenges.

• Exceptional communication and stakeholder management skills, with the ability to influence at all levels of the organization.

• Ability to work in a fast-paced, Agile environment and manage multiple projects simultaneously.

• Deep Experience with CRM systems such as Salesforce and HubSpot. 

• 3+ years of hand-on fullstack software engineering experience using Java, C#, Python, Ruby or similar.

• Salesforce developer/administrator certifications and Hubspot certifications.

• Hands-on experience with low-code platforms, system integrations, and API-based workflows.

• Familiarity with the broader GTM tech stack including sales engagement tools (Optreach, ZoomInfo, Lusha) and marketing automation tools. 

• Strong analytical skills and familiarity with reporting tools such as Tableau, Power BI, Hex or Looker and SQL skills.

• Familiarity with Agile methodologies and experience in project management.

• Understanding of change management principles and best practices.