Clinical Assistant

Location:

At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

• Committed to contributing towards a safe work environment by obeying safety procedures and policies, working and encouraging others to perform in a safe manner at all times. Reports unsafe occurrences and/or practices.

• Ensures operation of equipment by completing preventive maintenance requirements, following manufacturer's instructions; troubleshooting malfunctions; and arranging for repairs.

• Contributes to the growth of Air Liquide Home Healthcare Canada Inc. by liaising with medical professionals; providing information/literature to prospective clients; providing demonstration of products and services to prospective clients.

• Provides friendly and helpful service to customers by greeting the public, providing specific information as it pertains to CPAP therapy. Assists with sales and maintenance of CPAP inventory for the branch. Assists with sales of CPAP supplies to walk-in clients when requiring specific education to client. Jointly booking CPAP appointments and follow up for clients at the Branch.

• Collaborates with staff for optimal customer service and communicates with healthcare professionals as needed.

• Cleans, sets up, provides instructions to patients on home testing for diagnostics.

• Documents client care services by charting in client records.

• Facilitates payment by preparation of funding documents, and maintaining knowledge of funding systems. Maintains client confidence and protects Air Liquide Home Healthcare Canada Inc. operations by keeping information confidential.

• Protects clients and employees by adhering to infection control policies and protocols.

• Seeks to continuously improve the operation of the branch by evaluating processes and workflow, and participating in other quality improvement activities, as well as self growth and learning.

• Performs other duties as required.

• College Certificate/Diploma in Medical Office Administration or medical background preferred.

• LPN, RRT, internationally trained medical professionals are encouraged to apply.

• 1-2 years of experience in office practice or technical/customer service roles.

• Proficient in Microsoft Office, ERP, and Google systems with strong data entry and selling skills.

• Knowledge of safe use and maintenance of homecare equipment is an asset.

• Satisfactory physical fitness to meet job requirements.

• Valid driver's license.

• Able to legally work in Canada.

• Willing to learn and pursue CPSGT course.

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.