Transport Manager (Passenger)

Salary: £38,150 - £47,688 + Benefits + Profit Share Bonus

Luton, on site

We’re Airparks – part of the Holiday Extras Group – and we’re on a mission to change the world of airport parking. We provide a service our customers can genuinely trust, and it’s our people who make the difference.

We’re looking for a Transport Manager who can take ownership of our passenger transport operations based at our Luton site – keeping our customers moving safely, efficiently, and on time, every time.

At Airparks, getting customers to and from the airport is our bread and butter. In this role, you’ll be the expert who ensures we always have a safe, compliant, and well-maintained fleet, along with a team of drivers who are engaged, informed and correctly trained - they’re proud of the service they deliver. 

This is predominantly based on-site at our Luton operations centre, with regular travel to our Birmingham office and periodically other European sites as needed. In-person connection and collaboration is at the heart of how we work.

By joining our team you’ll:

• Lead on fleet management – liaising with maintenance providers and vehicle suppliers to keep vehicles safe, compliant, and road-ready at all times.
• Own driver development – coaching and educating the driver team on best practice, safety standards, and innovation in passenger transport.
• Ensure legislative compliance – staying current with transport regulations and working with site management to embed them operationally.
• Manage day-to-day logistics – from fuel delivery schedules to driver inductions and licence checks, keeping operations running smoothly under pressure.
• Collaborate across teams – working closely with site managers, operations colleagues, and external partners to deliver a consistently excellent customer journey.
• Identify and solve problems – spotting risks before they become issues and adapting quickly when things don’t go to plan.
• Keep us moving forward – proactively spotting new opportunities and identifying areas where we could be doing things better, whether that's how we operate, how we maintain our fleet, or how we serve our customers.
• A different kind of transport role – unlike a traditional bus operator, our transport department sits at the heart of a wider business. Day-to-day you'll work closely with our operations, accounts, and finance teams, meaning strong communication and collaboration skills matter just as much as your transport expertise.
• Grow with us – there’s real scope to shape this role and develop within a business that’s investing in its people and its operations.

This is a Monday to Friday, 37.5-hour a week role - but as an operational position, hours can flex with the demands of the business. Any extra time you put in won't be missed; with those hours given back in lieu when things are quieter.

• A background in passenger transport operations – you understand how these environments work and what it takes to keep them running.
• CPC Transportation qualification 
• PCV and driver CPC qualifications
• Calm under pressure – you’re pragmatic, methodical, and don’t rattle easily.
• Strong communication skills – you’re confident with drivers, senior managers, and external partners alike.
• A can-do attitude – enthusiastic, flexible, and always looking to work smarter.
• Excellent organisation – you juggle priorities well and don’t let things slip.
• A growth mindset – curious, open to learning, and keen to innovate.

Everyone’s career path is individual and different, so this is just a guide. If your experience doesn’t precisely match this, you’re encouraged to apply so that we can discover your unique talents!

We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for this role, you’ll enter our hiring process as follows:

• A short pre-screen call with recruiter & hiring manager
• A structured skills & competency based interview with the hiring manager

Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via recruitment@holidayextras.com.

At Holiday Extras, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being.

• 25 days annual leave (+BH’s), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone.
• Enhanced parental leave – up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay.
• Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years).
• Enjoy a Profit Share Bonus and a pension scheme with Aviva.
• Join our Social Club for 25% off any ticket or event in the UK, discounts on the latest tech, or give back with our Volunteering Scheme.
• Income protection, Critical illness cover and Life assurance.