Financial Systems Manager

AlertMedia is seeking a Financial Systems Manager to join the Finance and Accounting team. This role sits within the Finance Operations (FinOps) function as the strategic owner of the financial systems ecosystem. Reporting to the VP of FP&A, you will focus on finance data operations, automation, and systems integrations.

This is more than a traditional ERP administrator role. You will administer and enhance NetSuite, support Zone Billing, manage middleware integrations (Workato), and ensure data flows seamlessly across systems that impact FinOps. You will lead full lifecycle implementations for FinOps-owned back-office initiatives, partnering closely with Accounting, FP&A, RevOps, Sales Operations, Deal Desk, Legal, and Engineering. You will also own hands-on data movement, reconciliation, cross-system workflows, reporting, and process support.

Beyond system administration, you will act as a strategic operator—analyzing workflows, identifying inefficiencies, and proactively designing scalable, system-driven solutions that improve reliability, insight, and operational maturity.

Success in this role will be measured by your ability to improve cross-system connectivity, elevate process automation, strengthen governance, and enable Finance Operations to scale with the business.

• Serve as primary administrator for NetSuite, including configuration, workflows, roles/permissions, and system governance.
• Own relationships with Finance technology vendors and implementation partners, including prioritization, oversight, testing, and successful delivery.
• Administer and support Zone Billing and related billing processes.
• Manage and maintain middleware integrations (Workato) to ensure accurate, reliable data flow across systems.
• Partner with system owners across departments to ensure data integrity and alignment of key dimensions and reporting measures.
• Maintain appropriate documentation, controls, and governance across the finance systems environment.

• Own the integration strategy across systems that impact FinOps, ensuring seamless connectivity between ERP, billing, CPQ, legal repositories (e.g., Ivo), and other operational platforms.
• Lead full lifecycle system implementations and integration projects for FinOps-owned initiatives.
• Ensure upstream and downstream systems properly support billing, reporting, and revenue workflows.
• Monitor data flows to identify and resolve system gaps, integration failures, incomplete transfers, and data-quality issues.
• Partner with internal stakeholders and external service providers to resolve technical issues.

• Design and implement AI-enabled workflows, agents, and intelligent automation solutions within Finance.
• Use tools such as ChatGPT, Claude, or other AI platforms to solve practical business problems, reduce manual work, and improve process reliability.
• Evaluate finance processes for automation opportunities and prioritize solutions based on business impact.
• Demonstrate measurable results from AI and automation initiatives rather than relying solely on theoretical knowledge or general interest.

• Partner with Accounting, FP&A, RevOps, Sales Operations, Deal Desk, Legal, Engineering, and other stakeholders to redesign Finance business processes, ensuring technology enables scalable, standardized, and well-controlled operations.
• Translate business requirements into practical data, systems, and automation solutions.
• Identify process gaps, inefficiencies, and control risks across finance workflows.
• Prioritize initiatives based on business impact, operational risk, and the evolving needs of the organization.

• Bachelor’s degree in Finance, Accounting, Business, Information Systems, Engineering, Data Analytics, or a related field, or equivalent professional experience.
• 5+ years of experience in financial systems, finance operations, or business systems roles.
• Hands-on experience administering ERP platforms, with NetSuite strongly preferred. Advanced configuration and technical development will be supported by external partners.
• Strong understanding of system integrations, system-to-system data flows, and data-quality controls.
• Experience with integration and automation tools (Workato or similar middleware preferred).
• Proven hands-on experience building AI-enabled workflows, agents, or intelligent automation solutions that have been applied to real business processes.
• Advanced Excel skills and strong analytical and problem-solving capabilities.
• Ability to investigate data discrepancies, identify root causes, and communicate findings clearly.
• Strong organizational, project management, and communication skills.
• Ability to manage multiple priorities and work independently in a fast-moving environment.

• Experience with Salesforce, Zone Billing, Dealhub, or similar business systems are preferred.
• Experience working in a SaaS or subscription-based business is helpful.

Location: Strong preference for candidates located in Austin, Texas to work a hybrid (2 days a week) in our downtown headquarters.

Sponsorship: This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future.

Why you’ll love working at AlertMedia:   

At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other. 

• Competitive base salary + Company-wide bonus program  
• Generous and flexible time off and parental leave policies  
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!  
• 401K with generous company match  
• Amazing rewards and incentives – we love celebrating each other!  
• Commitment to community service with opportunities to give back   
• A Best Places to Work company 10 years in a row and numerous other awards  
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails  
• Ongoing career development opportunities through our Learning & Development team   
• You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture 

About AlertMedia:   

AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.   

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.     

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com     

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/