Promising Practice Coordinator (Closes 7/3)

Summary

The Promising Practice Coordinator is a professional position within the Office of Developmental Supports (ODS), Allegheny County Department of Human Services (DHS). This position is responsible for facilitating productive, action-oriented meetings, collaborating with other professionals, family members, Office of Developmental Program (ODP) Providers, and community members, as well as performing Administrative Entity functions related to Individual Support Plan (ISP) management. The Promising Practice Coordinators are independent, organized, motivated, and empathetic employees who bring a robust knowledge of human services systems within Allegheny County, and are recognized leaders in their field, consistently advocating for the rights of individuals with Intellectual Disabilities (ID)/Autism Spectrum Disorder (ASD). Promising Practice Coordinators focus on educating others in the use of evidence-based practices that enhance the health and wellbeing of individuals and their families, and work to develop services using the LifeCourse Framework that reflect our Every Day Lives: Values in Action and Self-Determination philosophy.

Position requires some travel to family/individual homes or other community locations for visits. Flexible hours may be required. Travel within and outside the county is also required.

Essential Duties and Responsibilities

Transition Coordinator:

• Facilitate planning meetings and assist in assessing the needs of individuals with complex/multi-system needs.
• Collaborate with clinical treatment teams to ensure smooth transitions to the community as well as access to outpatient treatment that meets the individual’s needs.
• Participate in Multi-System meetings, collaborating with DHS partners to problem solve and develop creative support options.
• Participate in planning activities related to Waiver Capacity Management.
• Understand and utilize Trauma Informed Care principles to guide planning activities.
• Understand and utilize functional behavioral assessment (FBA) principles to guide planning activities.
• Understand and utilize Community of Practice LifeCourse framework and tools as appropriate.
• Participate in internal complex case reviews utilizing information from Client Information System (CIS), Managed Care Organizations (MCOs), and internal ODS records.
• Collaborate with ODP related to Complex Case Reviews.
• Provide resource information and support to Service Coordination Organizations.

Service Development:

• Stay informed related to Biographical Timelines and Biopsychosocial principles and their function in supporting teams.
• Stay informed related to creative therapies such as music, art, and equine.
• Create relationships with organizations in the community.
• Utilize knowledge of existing resources and assist in locating new available resources.
• Assist Promising Practice Supervisor in developing capacity for new and/or existing services.

General:

• ISP Management related to service definitions, authorizations, and advanced notification.
• Participate in local, regional and national Professional Development/Dual Diagnosis opportunities.
• Participate in and contribute to internal team and staff meetings.
• Implement Standards of Practice, Policies and other criteria based on county, state and/or federal regulation.
• Participate in on-going training regarding changes in the Home and Community Service Information System (HCSIS).
• Assure that the individual and family receive accurate information regarding the various ODS services/providers.
• Assure that the individual and family are apprised of their rights regarding appeals process; these include county conference, mediation, and Fair Hearing.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Additional Responsibilities:

• From time to time the employee will be required to perform additional tasks and duties as required by the employer. 

Knowledge, Skills and Abilities:

• Excellent communication skills, both oral and written.
• Excellent organizational, problem solving and analytical skills.
• Strong knowledge of the ID, Adult and Children’s Mental Health service delivery systems, systems theory, and provider delivery systems.
• Ability to establish and maintain effective working relationships with clients, community agencies, providers, project partners and stakeholders.
• Knowledge of ID/Autism Eligibility criteria.
• Basic computer skills in Microsoft Word, Outlook, Excel, and Internet research methods.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience Requirements:

• Master’s degree in social work or related field, plus 1 year of practical experience.

-OR-

• Bachelor’s degree in social work or related field, plus at least 3 years of experience in an MH/ID setting.

-OR-

• Any equivalent combination of education and experience that meets the required knowledge, skills and abilities.

Certificates, Licenses, Registrations:

• Act 33, 34 and FBI clearances.

-AND-

• Valid driver’s license and access to a reliable vehicle.