Authorization Specialist/Unit Coordinator

At AllHealth Network, your career impacts the lives of many in our Colorado community. Recognized as a Denver Post Top Workplace for four years in a row, our team of clinical and non-clinical mental health advocates create meaningful opportunities for individuals and families facing tough challenges. Every day, our teams create an environment where employees connect with one another and are motivated to give their best.

The Authorization Specialist/Unit Coordinator provides administrative and clerical support for clinical services. This role helps ensure individuals are registered for services, insurance coverage is verified, authorizations are obtained, and unit operations run smoothly through strong coordination with clinical staff.

This position is an excellent fit for someone who is organized, detail-oriented, collaborative, and committed to supporting efficient access to behavioral health services.

• →Register individuals for services, including Medicaid eligibility verification, health plan enrollment, and confirmation of third-party insurance coverage.
• →Collect appropriate authorizations and release of information documentation.
• →Verify insurance at admission, re-verify coverage for longer stays, and confirm coverage prior to discharge and claim submission.
• →Obtain initial authorizations for treatment and assist with Medicaid applications as needed.
• →Monitor pending Medicaid applications, identify coverage changes, and obtain updated insurance information from individuals or families.
• →Support step-downs from other inpatient facilities by reviewing and obtaining initial authorization.
• →Obtain clinical records and communicate needed information to physicians, nurses, and clinical team members.
• →Serve as a key communication link between departments and disciplines to support smooth unit functioning.
• →Perform other duties as assigned.

• Bachelor’s degree in a human services field or related field.
• Minimum of 2 years of experience in inpatient utilization management, behavioral health, care coordination, and/or case management for high-risk populations.
• Experience with commercial and public payer sources preferred.
• Knowledge and understanding of medical records, health insurance, and billing criteria preferred.
• Strong organization, time management, and prioritization skills.
• Excellent interpersonal and communication skills.
• Computer literacy with Microsoft Office products, spreadsheets, electronic health record systems, and database programs.

If you are passionate about supporting access to behavioral health care and enjoy working in a fast-paced, collaborative environment, we encourage you to apply.