Senior Business Analyst -- deadline 09/07/2026

1. Mandatory Qualifications/Experience

   ● Analyze and further refine business objectives, processes, information flows, and data needs related to briefing preparation and

   1. support across the organisation.

      ● Translate business needs into clear, structured, and prioritised requirements supporting process efficiency, sustainability, and value

      creation.

      ● Drive the definition, refinement, and maintenance of user stories, acceptance criteria, and specifications supporting implementation,

      testing, and deployment.

      ● Support and steer solution design decisions throughout implementation, with responsibility for ensuring the coherence,

      completeness, and consistency of the functional design of the application.

      ● Facilitate effective collaboration and alignment between transversal business stakeholders across multiple services and the technical

      teams throughout iterative delivery cycles.

      ● Support adoption and change through structured communication, training, and documentation activities.

      ● Contribute to effective project delivery through the appropriate application of project management and delivery practices

The successful achievement of the objectives of the Assignment involves the following tasks:

Organise, prepare, and lead transversal, cross service workshops and working sessions involving business and IT stakeholders from

across the Bank.

Drive structured, outcome oriented discussions to clarify requirements, reconcile diverging needs, resolve open design questions, and

support decision making.

Lead alignment on target processes, roles and responsibilities, information flows, harmonised templates, repositories, and enabling

technical capabilities.

Act as a continuous, central point of contact between business stakeholders, the Project Manager, and the technical delivery teams.

Conduct and continuously update business analysis activities in line with an iterative, implementation driven context.

Analyse existing (“AS IS”) processes and design target (“TO BE”) business processes related to briefing preparation and management,

taking into account transversal needs.

Drive and validate process design decisions arising during implementation and testing phases.

Ensure that proposed processes are feasible, consistent, and aligned with delivery constraints in terms of scope, timeline, cost, and

quality.

Elicit, consolidate, analyse, and maintain business requirements in close collaboration with transversal business stakeholders.

Draft, refine, prioritise, and maintain use cases, user stories, and acceptance criteria in alignment with business objectives and the agreed

technical roadmap.

Identify unmet or partially met requirements, document outcomes of related discussions, and track design and scope decisions.

Draft, update, and maintain business and functional specifications and contribute to technical documentation in coordination with technical

experts.

Actively support and drive implementation activities throughout iterative delivery cycles.

Use Azure DevOps on a day to day basis for backlog management, user story definition, prioritisation, implementation tracking, and

reporting.

Support backlog refinement, sprint preparation, and ongoing clarification of requirements during development.

Track implementation progress, identify dependencies, risks, and issues, and support their timely resolution together with the Project

Manager and technical teams.

Actively contribute to regular functional testing of the application.

Log, track, and follow up on defects, issues, and change requests, ensuring appropriate prioritisation, traceability, and resolution.

Drive functional design and clarification sessions during implementation to address functional, process, or user experience questions

arising during build and testing, ensuring consistent functional design choices across the application.

Collaborate with business and technical stakeholders to define and refine a user experience that best supports intended activities across

user groups.

Ensure usability, accessibility, and consistency of the user experience across all components of the solution.

Liaise closely with technical teams to ensure that user experience designs are technically feasible and aligned with system capabilities.

Prepare user oriented documentation, including training materials, user manuals, and operational procedures.

Support and/or deliver end user training sessions.

Contribute to the preparation of broader change management materials, such as presentations, communication articles, or videos,

supporting solution adoption across services.

Support the Project Manager in the definition, documentation, and delivery of a complex, transversal, multi stakeholder initiative.

Apply and adapt appropriate delivery approaches, balancing plan driven and agile ways of working.

Support project control activities, including change control, risk management, quality assurance, and coordination of testing activities.

Contribute to monitoring progress and managing stakeholder expectations throughout implementation.

The Functional Analyst is expected to have solid knowledge of building business applications leveraging the following technologies and

environments:

Microsoft 365 ecosystem, including:

● Microsoft Teams

● SharePoint Online

● Power Apps

● Power Automate

● Integration across Microsoft 365 components

Azure cloud environment, including Azure DevOps for backlog management, user story tracking, and defect management.