Director, Digital Asset & Brokerage Operations

Remote - North AmericaRemoteexecutive

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Overview

Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

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Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

This role is position is for an experienced trading operations manager with automated trading and middle and back office experience. This includes

leading our US spot exchange operations (Alpaca Crypto LLC)
leading our Bahamas spot and derivatives exchange operations (AlpacaX Crypto Limited)
building and maintaining our internal trading desk

You will build and manage a globally distributed team of trade ops associates providing 24/5 service coverage.

You and your team:

Directly engage with our customers, providing a world-class service
Review, identify and resolve trade differences
Process trade corrections and cancellations
Inventory account reconciliation
Provide input into new procedures and processes as well as revisions to existing operations procedures and processes
Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies
Manage our global fiat banking relationships
Maintain relationships with liquidity providers, token projects and all our vendors
Assist with financial and regulatory audits
Work closely with engineering to bring industry-leading crypto products to market

Experienced running middle/back office trade operations for a brokerage or crypto exchange
Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage
Experience trading crypto professionally
Experience in US crypto regulations