Field Service Technician

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts. 

Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles, ensuring the security and functionality of our systems nationwide. 

• →Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance. 
• →Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed. 
• →Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work. 
• →Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support. 
• →Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing. 
• →Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently. 
• →Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines. 
• →Track and submit expense reports in compliance with company policies. 

• Must be available to travel Monday–Friday weekly 
• Valid Driver’s License  
• At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus) 
• OSHA certification and/or familiarity with OSHA compliance is strongly preferred 
• Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft. 
• Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc.  
• Strong ability to analyze and troubleshoot system issues effectively 
• Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations 

This is an exciting opportunity to join a rapidly growing team and make a direct impact on securing businesses across the country. If you are a self-motivated professional with a passion for service, we want to hear from you!