Mid-Level UX/UI Designer (Product & Brand)

Australia·MelbourneFull-Timemid

DesignProduct Designer

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Quick Summary

Requirements Summary

A screening interview with our talent team An interview with the Hiring Manager A small case study + follow up interview with two of our Senior Designe

Technical Tools

DesignProduct Designer

Amber is an entirely new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time wholesale electricity price as it varies every 5 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid. It’s a cheaper way to buy power, a smarter way to sell power, and the fastest way for Australia to reach 100% renewable energy.

We are a clear category leader in Australia for home battery automation and are growing rapidly (over 80k customers). We have also recently expanded into licensing our core technology to utilities overseas, including a partnership with E.ON Next in the UK.

About the Role

~1 min read

We're looking for a mid-level UX/UI Designer who can work across two connected spaces: in-app product design and the broader customer experience that surrounds it. This role sits at the bridge between what customers see inside the Amber app and how they experience everything around it. Emails, campaigns, web and brand imagery, communications, etc. Getting both right, and making them feel like one consistent thing, is the job.

The brand side isn't a support function. Amber is investing in lifting quality and consistency across the whole customer journey, and strong brand execution is a core part of that. You'll own end-to-end design of our highest-value communications, be the quality bar the marketing team works to, and help make sure everything that reaches a customer, however it was made, feels unmistakably Amber.

Support senior designers across various product teams, contributing to flows across quoting, sign-up, onboarding, and billing

Participate in lightweight discovery to understand where customers drop off and why

Create clear, well-considered interactions for web and mobile

Contribute to our design system and shared component library

Own the design and support execution of our highest-value communications — end-to-end email lifecycles covering onboarding, billing, and regulatory updates

Support marketing campaign design for major moments, from concept through to final execution

Be the quality bar for brand consistency across everything that goes out, both across product and elsewhere. No matter who creates it, you make sure it's right

Help review and guide AI-generated and vibe-coded marketing output so it stays on-brand before it reaches customers

Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.