Overnight Hospitality Clerk

Us-In-Bloomingtonmid

Other

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Quick Summary

Key Responsibilities

20 hours Friday/Saturday: 11:00 pm - 9:00 am • Greet guests and patrons as they arrive• Check in customers,

Requirements Summary

• Works under general office environmental conditions• Sitting for extended periods of time, utilizes close visual acuity for working with computers, etc.• Occasionally required to stand,

Technical Tools

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What We Offer

~1 min read

CFC Properties, a Cook Group Company, specializes in historically and architecturally significant structures, consisting of commercial, retail, residential, and hospitality real estate. CFC prides itself on providing exceptional customer service and is committed to inclusivity, community, and individual and communal improvement. We achieve these expectations through philanthropy, equality, and education. We are an organization that wants to empower and support its community by offering various opportunities to achieve career goals.

Responsibilities

~1 min read

• Greet guests and patrons as they arrive• Check in customers, verify guests' payment method and provide guests with directions to their room• Take reservations, keep accurate account of schedule• Communicate w/housekeeping on check in/outs• Receive and relay incoming, outgoing and internal phone calls• Process incoming and outgoing mail• Manage accurate accounting of all rooms• Answer queries regarding the Inn's services and amenities and local happenings• Maintain the front desk with a professional appearance

--Must be comfortable working independently in an overnight setting

Requirements

~1 min read

• High School Diploma or equivalent required• Previous customer service experience• Proficiency in Microsoft Office software & Adobe PDF• Hospitality experience preferred• Knowledge of local area preferred

• Works under general office environmental conditions• Sitting for extended periods of time, utilizes close visual acuity for working with computers, etc.• Occasionally required to stand, climb stairs, walk, stoop, kneel, bend, or crouch• Ability to lift up to 25 lbs occasionally