Permanent- Addetto/a Alle Vendite / Client Advisor - MILAN Rinascente

Reporting to the Store Manager, the Client Advisor will sale and build customer loyalty.
A Client Advisor's responsibilities include:

CUSTOMER RELATIONS
The Client Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

•Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.

•Understands customer needs and proposes a relevant selection of products while encouraging cross selling.

•Assists customers during fittings and accommodating any alterations when needed.

•Embraces a customer loyalty culture, builds strong and long-term relationships with clients.

•Introduces new customers to the brand.

•Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

•Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.

•Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

• You have two years of experience in high-end ready-to-wear sales and are familiar with sales techniques.

• You are cheerful, dynamic, involved, and have excellent interpersonal skills.

• You enjoy working as part of a team and are results-oriented.

• You have a strong sense of customer service and enjoy meeting customer needs.

• You have a strong sense of fashion and a good understanding of the industry and its trends.

• Fluency in English is essential, and another language is a real asset.