MEDICAL RECEPTIONIST

We are seeking a reliable and detail-oriented Front Desk / Patient Access Representative to join our ambulatory surgery center team. This role is essential in providing exceptional patient service while ensuring accurate registration, documentation, and financial processing.

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  Greet patients and visitors in person and by phone in a professional and courteous manner

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  Collect and verify patient identification and insurance information

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  Ensure all required documentation and signatures are completed accurately

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  Update patient accounts and enter demographic and financial information into the system

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  Collect copayments and deductibles; issue receipts and record payments accurately

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  Balance daily upfront collections and prepare deposits as needed

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  Notify clinical staff when patients are ready to be taken back

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  Prepare patient charts for upcoming procedures

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  Maintain office supplies, receive deliveries, and manage incoming mail

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  Protect patient confidentiality and comply with all privacy regulations

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  Follow all center policies and procedures and report discrepancies as needed

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  Attend required education and training sessions

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  Perform other related duties as assigned

• Strong customer service and communication skills

• Attention to detail and ability to multitask in a fast-paced environment

• Proficiency in Microsoft Excel and Outlook

• Reliable attendance and punctuality

• Prior healthcare or front desk experience preferred