SUPERVISOR, CREDENTIALING

Oversee day to day operations of a team consisting of all elements of the Credentialing process. Assist in ensuring the coordination of initial and ongoing compliance with regulatory, state, federal and accreditation standards/requirements. Ensures that development and execution of Credentialing and other provider onboarding functions are in accordance with applicable department policies and procedures. Works directly with Client Services, providers and external clients to ensure satisfaction and timeliness. Assist in setting goals and monitors performance against goals.

• →Work with and supervise PEC team in conducting audits and provide feedback to reduce errors and improve processes and performance.
• →Demonstrate great depth of knowledge/skills in own function and act as a technical resource to others.
• →Help Identify and resolve operational problems using defined processes, ability and judgment.
• →Help lead/coordinate special projects by planning and identifying opportunities for process improvement/efficiency.
• →Participates in implementation or upgrades of systems, platforms, and provider training on processes and systems.
• →Help develop corrective action/improvement plans.
• →Prepare and distribute operational reports for departmental review on an ongoing and timely basis.
• →Support manager in tracking and trending performance and attendance of employees.
• →Assists in onboarding new staff members.
• →Collaborates with internal departments and external partners.
• →Supports team members to ensure provider onboarding process is completed within established timelines (internally / externally) to include: Internal / hospital privileges, obtaining state licenses, DEA’s, CDS.
• →Participates in department meetings with the PEC team and leadership.
• →Participates in interviewing new candidates for hire.
• →Other duties as assigned.
• →Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs.
• →Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company.
• →Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so.

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Demonstrated, in-depth knowledge of credentialing.
• Understanding of State, Federal, Regulatory Accreditation standards and policies and procedures
• Ability to develop and manage audit controls.
• Manage both direct and indirect remote employees and ensure internal controls are followed.
• Highly analytical with the ability to demonstrate command of the details and to articulate those details at a higher level.
• Work well under pressure
• Achievement-oriented with a positive, results-oriented style
• Strong interpersonal skills with an ability to work effectively in a team environment.
• Very strong written and oral communication skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working both independently and in a, team-oriented, collaborative environment
• Demonstrated ability in leadership and/or managing others.
• Strong interpersonal, project management and mentoring skills.
• Ability to make decisions in a rapidly growing, professional, service-oriented environment.

• Minimum 2yr degree required; or 4 years related experience.
• Minimum 4 years related experience.
• 1 year of experience in a supervisory role or leading a team preferred.

To perform this job successfully, an individual should have knowledge of:

• Microsoft Office Suite
• Credentialing Software Knowledge and experience (CredentialStream)
• Knowledge of Excel, pivot tables and SmartSheet is a plus.

• NAMSS Certified Provider Credentialing Specialist (CPCS) would be a plus.

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@amsurg.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.