Associate Support Analyst

Indiamid

OtherSupport Analyst

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

• Own support cases end-to-end across Label Traxx, Batched, and Siteline — from initial diagnosis through resolution •Troubleshoot complex issues spanning application logic, database records,

Requirements Summary

Required •Print industry experience — label, narrow-web, or converting; this is a firm requirement •Strong working knowledge of how print shops operate, estimate, schedule,

Technical Tools

OtherSupport Analyst

Responsibilities

~1 min read

Requirements

~1 min read

Nice to Have

~1 min read

•JavaScript, API, or integration experience

WHAT SUCCESS LOOKS LIKE — FIRST 6 MONTHS
•Independently troubleshoot Label Traxx, Batched, and Siteline issues with minimal escalation
•Contribute to Super Reports development and maintenance
•Support customer implementations, upgrades, and integrations
•Build and maintain high-quality knowledge base content
•Operate as a trusted technical resource for customers and internal teams

What We Offer

~1 min read

At Amtech, you will play a key role in supporting mission-critical systems for customers across the label and packaging industry while working within a global, collaborative support model. Backed by Vista’s ecosystem, you’ll have the opportunity to expand your technical expertise, work alongside experienced teams across regions, and contribute to the ongoing evolution of Amtech’s solutions and customer experience.