Client Service Representative

Minot Ave. Branch - Full Time (40 hours/week)

Are you looking for a career that gives you work life balance and a normal, full time schedule? Are you looking for consistent hours, and to know what you’ll be working every week? Androscoggin Bank provides this, and a lot more!

• →Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and enters transactions into bank records via on-line teller terminal.
• →Accurately processes payments for such loans as mortgage and installment, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
• →Cashes checks and pays money from savings and checking accounts upon verifications of signatures and client account balances. Inspects all checks, bonds, money orders, savings withdrawals, etc. to determine their negotiability.
• →Effectively use Client Relationship Management System to document client interactions, calls, incidents and activities.
• →Will be expected to develop skills for any of the following duties: opening checking and savings accounts; controlling the vault cash; ATM processing; TCR use and processing; processing check re-orders; opening safe deposit boxes; cash advances; selling bank checks and money orders including logging the needed information.

• High School Diploma or GED.
• 1+ year of experience in a customer service role.
• Proven communication and interpersonal skills.
• Ability to perform detail oriented work with a high degree of accuracy.
• Ability to handle multiple priorities and tasks.
• Proficient computer skills and ability to learn teller processing software.
• Desire and ability to learn many products/services and thoroughly explain their features and benefits.
• Ability to identify customer needs, recommend applicable products/services and close the sale.

Benefits:
Androscoggin Bank has an amazing benefits package, including a generous PTO plan, paid holidays, paid volunteering time, 401k participation with an ample match (we put money in your 401k even if you don't!), and access to Androscoggin Bank's full insurance benefit package, which includes medical, dental, vision, life, and disability. Androscoggin Bank also offers paid parental leave to our employees, which grants all new parents six weeks of full pay!

Androscoggin Bank is also committed to supporting employee development, and employee benefits include a deep tuition and education reimbursement. Career paths are also available for any interested employee!
Androscoggin bank is more than just a job, it's a career. Join us and apply today!