Customer Benefits Specialist – Remote RM

Are you ready to transition your people skills from the floor to the cloud? If you are tired of the physical grind of retail, hospitality, or food service but still genuinely love helping people, the Altig Organization offers a professional, stable, and virtual career path.

As a Customer Benefits Specialist, you will leverage your communication skills to guide families through their protection options from the comfort of your home. We deeply value the empathy, patience, and multitasking abilities you have developed in fast-paced customer-facing environments. No prior corporate desk experience is necessary—we provide the complete training, systems, and mentorship to help you thrive in a digital landscape.

● Virtual Consultations: Conduct professional, high-quality virtual meetings with working families to review their benefits and protection programs.

● Client Education: Translate complex benefit information into clear, easy-to-understand solutions tailored to each family's unique needs.

● Account Management: Open, update, and manage client accounts accurately using our digital CRM platform with strong attention to detail.

● Compliance & Integrity: Process application documents in strict alignment with established provincial guidelines and regulatory requirements.

● Professional Development: Participate daily in virtual team coaching, skill workshops, and collaborative training modules.

● Team Collaboration: Work alongside a supportive, remote team to meet collective service excellence goals.

Please note that we are currently accepting applications from residents of Alberta, British Columbia, Saskatchewan, Manitoba, Ontario, and Newfoundland and Labrador.

We are unable to accept applications from candidates residing in:

● Quebec (QC)

● New Brunswick (NB)

● Nova Scotia (NS)

● Prince Edward Island (PE)

● Northwest Territories (NT), Yukon (YT), or Nunavut (NU)

● Customer Service Champions: Backgrounds in retail, restaurant service, hospitality, administrative support, or direct customer relations are highly valued.

● Empathy & Active Listening: A genuine passion for helping others and an ability to connect with people from all walks of life.

● Strong Communication: Clear, professional verbal and written communication skills.

● Coachability: A positive, lifelong learner who is open to feedback and eager to develop new professional skills.

● Work Ethic & Control: Driven individuals who want an environment where their career trajectory matches their personal day-to-day effort, giving them true control over their progression.

● Remote Workspace: Self-disciplined, reliable, and equipped with a dependable internet connection and a quiet home office setup.

Why Choose the Altig Organization?

● Proven, Rapid Scaling: You will be joining an organization experiencing historic momentum. Between 2019 and 2025, our team achieved an incredible 286% increase in annual organizational volume. We are continuing to scale rapidly, with a projected milestone of over $200 million in 2026. This phenomenal trajectory means unmatched long-term stability and expanded infrastructure for your career.

● 100% Remote Workspace: Experience true work-from-home flexibility. Say goodbye to long commutes, standing on your feet all day, and irregular shift work.

● Comprehensive Mentorship & Support: We provide structured virtual training and direct, one-on-one leadership coaching from day one to ensure you seamlessly transition into your new role.

● Structured Leadership Pathway: We actively look to promote from within. As our organization expands to meet our 2026 milestones, clear opportunities exist to move from service representation into team mentoring and management.

● A Culture built on Value: Access to corporate recognition programs, internal milestones, and a supportive team environment built strictly on service, growth, and integrity.

Interviews are being conducted remotely via Zoom to ensure safe and efficient coordination. Submit your contact information and updated resume today to connect with our talent acquisition team.