aoglobelife~15d ago

Client Experience Manager

Remotemid

OtherClient Experience Manager

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Quick Summary

Overview

If you're transitioning careers and looking for a fresh start, this fully remote opportunity could be your next move. As a Client Success Specialist,

Technical Tools

OtherClient Experience Manager

If you're transitioning careers and looking for a fresh start, this fully remote opportunity could be your next move. As a Client Success Specialist, you’ll help working families better understand supplemental benefit options through virtual consultations.

In this role, you’ll connect with individuals who have requested information about benefit programs, schedule virtual meetings, and guide them through available options in a supportive and professional environment.

Responsibilities

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Connect with individuals who have expressed interest in learning about benefit options
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Schedule and conduct virtual consultations via Zoom
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Assist clients through the enrollment process and answer questions
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Maintain organized digital documentation and client records
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Participate in regular team development sessions and training

What We Offer

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Nice to Have

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Requirements

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Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a webcam
Strong communication and interpersonal skills

AO Globe Life provides supplemental benefit options to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service, the organization continues to grow through a commitment to service, integrity, and remote-first career opportunities.