Customer Experience Specialist

AO Globe Life is seeking motivated professionals who want to make a meaningful impact while building a flexible, remote career. In this role, you’ll help families across the United States understand and access important supplemental benefit programs through virtual consultations.

This is a mission-driven opportunity designed for individuals who value professional development, service-focused work, and long-term income growth. Whether you're starting your career or looking for a new direction, this role offers the structure, training, and support needed to succeed.

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  Conduct scheduled virtual consultations to understand client needs

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  Clearly explain benefit options and guide clients through the enrollment process

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  Maintain accurate client records and follow-up communications

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  Deliver exceptional client service while building lasting relationships

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  Participate in ongoing training, mentorship, and professional development programs

• Strong communicators with a client-first mindset

• Organized, self-motivated professionals comfortable working remotely

• Individuals confident using Zoom and digital tools

• Candidates with customer service, consulting, or sales experience (helpful but not required)

• Growth-minded individuals who value mentorship and career development

• Authorized to work in the United States

• Windows-based laptop or PC with a functioning webcam

• Reliable high-speed internet connection

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. We proudly support union members, veterans, credit unions, and professional associations—helping protect families while creating meaningful career opportunities for our remote-first team.

If you're looking for a career that combines purpose, flexibility, and long-term opportunity, we encourage you to apply and learn more about joining our growing team.