Customer Success Associate

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment.

With comprehensive training, inbound client interest, and structured mentorship, you’ll have the support needed to build a purpose-driven career with long-term growth potential—all from home.

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  Conduct virtual consultations with clients via Zoom

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  Guide individuals and families through personalized supplemental benefit options

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  Support clients throughout the enrollment process with professionalism and clarity

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  Maintain accurate digital documentation and follow-up communication

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  Deliver high-quality, client-first service

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  Participate in ongoing mentorship, development sessions, and team trainings

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  Build lasting client relationships that support long-term success

• Strong communication and interpersonal skills

• Organized, self-motivated, and comfortable working independently

• Confident on video and familiar with digital tools

• Passionate about helping others and contributing to a mission-driven organization

• Customer service or consultative experience preferred, not required

• Authorized to work in the United States

• Reliable internet connection and Windows-based laptop or PC with webcam

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, proudly serving union members, credit union members, and veterans. As a remote-first organization, we are committed to empowering our team members to succeed with flexibility, integrity, and long-term opportunity.

If you’re ready to build a career that combines purpose, flexibility, and growth, apply today.