Lead Business Analyst

As Lead Business Analyst, you'll combine strategic leadership with hands-on delivery.You'll establish and continuously improve Apollo's Business Analysis practice while partnering with stakeholders across Technology, Underwriting, Finance, Risk and Data to translate complex business challenges into clear, deliverable solutions. You'll bring structure to ambiguity, ask the right questions and ensure every requirement is grounded in genuine user need.

This is an excellent opportunity for someone who enjoys building capability, influencing ways of working and remaining actively involved in delivery rather than moving into pure people management.

• →Lead and establish Apollo's Business Analysis practice, defining standards, templates and best practice.
• →Partner with stakeholders across Technology, Underwriting, Finance, Risk and Data to understand business needs and translate them into clear, deliverable solutions.
• →Own requirements from discovery through to delivery, producing user stories, process maps and functional documentation.
• →Facilitate workshops, discovery sessions and cross-functional collaboration.
• →Work closely with Engineering, Architecture and Data teams to ensure business requirements translate into practical technical solutions.
• →Analyse current and future business processes, identifying opportunities to simplify, automate and improve.
• →Support user journey mapping, UX activities and solution design where appropriate.
• →Contribute to testing, user adoption and successful implementation of new capabilities.
• →Coach and support partner Business Analysts, helping maintain consistent standards across internal and external delivery teams.
• →Help shape agile delivery, backlog management and ways of working across the Digital Solutions function.

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You'll bring experience leading Business Analysis within digital, software or data-driven environments and be comfortable operating across both strategic and delivery-focused work.

We're particularly interested in people who have experience with:

• Proven experience as a Senior or Lead Business Analyst delivering digital products or software solutions.
• Experience establishing or improving Business Analysis standards, frameworks or ways of working.
• Excellent stakeholder management, with the confidence to challenge constructively and influence decision making.
• Strong experience gathering requirements, facilitating workshops and writing high-quality user stories.
• A solid understanding of agile delivery, backlog refinement and iterative product development.
• Experience working alongside Product Managers, Engineers, Architects and Data teams.
• Process mapping and business process improvement experience, including identifying opportunities for automation.
• An understanding of data, systems integration and API-led solutions.
• Experience coaching, mentoring or supporting other Business Analysts would be beneficial.
• Experience within insurance or another regulated industry would be beneficial but is not essential