Senior Product Manager

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

We're hiring a customer-obsessed Product Manager to work on the core of PartnerStack: the partner network. Your focus is the two-way matching & activation between partners and programs, both how vendors find the right partners for their programs, and how partners find the programs worth their time. You'll spend real time with both sides of the marketplace to learn what makes a great match, what slows activation, and where the network can do more of the lifting. You'll also lend product support to our AEO initiatives, where the network is the underlying lever. You'll partner closely with engineering, design, go-to-market, and our partnerships team to ship products that drive real results for both vendors and partners.

• →Own the network experience: Drive how partners and programs find, evaluate, and connect with each other across PartnerStack.
• →Roadmap & Prioritization: Shape the network roadmap, making thoughtful trade-offs between short-term customer wins and longer-term investments in matching quality and network health.
• →Improve matching: Use partner profile data, performance signals, and program criteria to make recommendations and discovery measurably better on both sides.
• →Sharpen recruitment and activation: Reduce friction from a vendor recruiting a partner to that partner driving real activity, and use agent workflows to handle steps where it makes sense.
• →Customer & Internal Feedback: Run a constant loop of vendor, partner, and internal conversations, usage data, and shipped iterations to validate solutions and make sure features solve real problems on both sides of the network.
• →Data-Informed Decisions: Use qualitative and quantitative data to prioritize work, define success metrics for matching, activation, and network health, and measure impact.
• →Adoption: Drive adoption of network capabilities by vendors and partners, reducing friction and improving outcomes for both sides.

• 5+ years of experience working in tech. 3+ years of product management experience.
• A proven interest in AI accelerated delivery, with prototypes you've actually built (at work or on your own time) to back it up.
• Bachelor's or Master's in Computer Science, Engineering, Business, Arts, or a related field, or equivalent practical experience.
• Track record of owning a product end-to-end: discovery, roadmap, delivery, and adoption.
• Deeply customer-obsessed: you talk to users constantly and your decisions show it.
• Strong product instincts in ambiguous, fast-moving spaces where the playbook isn't written yet.
• Ability to translate messy customer problems into crisp requirements and shipped solutions with engineering and design.
• Comfort using qualitative and quantitative data to prioritize, set targets, and measure impact.
• Clear writer and communicator who can make complex trade-offs legible to both technical and non-technical audiences.
• A bias toward shipping, learning, and iterating.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

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