Client Learning Advisor

RESPONSIBILITIES: Project Scope/Management: Identifies and communicates project objectives, measurement criteria, and creates project plans, which include major project milestones and task dependencies. Identifies a team of individuals who will have accountability for task completion. Manages projects to ensure objectives are achieved according to measurement criteria. Upon project completion, reports on results and lessons learned, as applicable, for continuous improvement purposes. Project Scheduling: Identifies project milestones and tasks, including dependencies, and defines timelines needed for task accomplishment. Communicates project schedule to team members and has accountability for ensuring the project remains on schedule. Communicates schedule changes as needed to all stakeholders. Cost Management: Ensures project costs are in alignment with the project budget and manages the budget throughout the life of the project. Communicates to stakeholders potential cost increases and obtains the applicable level of approval for additional project costs prior to the occurrence of the event(s). Issue/risk/change management: Manages internal and external stakeholders through project changes. Acts as a point of escalation for team members when issues arise that have the potential to inhibit completion of project tasks in the defined timelines. Accountable for driving closure of all escalated issues either independently or through engagement of other stakeholders. Administrative: Conducts meetings, conference calls, etc. with internal and external project team members. Participates in status meetings and represents interests of their organization as it relates to the overall success of a division or external client initiative (i.e., NAS product rollout, client product implementation, technology rollout.) Performs other related duties as assigned.QUALIFICATIONS REQUIRED: 1 - 3 Years of directly related experience 2 - 4 years of experience in related field with proven successful demonstration of key responsibilities and knowledge. Bachelor's Degree or its equivalent in education and experience PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: PMP or equivalent project management certification is preferred by not required; however, an individual is expected to actively pursue achievement of a certification through the tenure with the role. Project Management Business acumen Customer Service Financial Management Management/leadership