Senior People Ops & System Specialist (London)

We are looking for a detail-oriented and proactive Senior People Operations & Systems Specialist to be the operational backbone of our HR function across the Europe (UK & Poland), US and APAC. You will own the day-to-day running of our Connect HR system, ensure the accuracy and integrity of all employee data, and act as the subject-matter expert on multi-region benefits administration, HR compliance, and people operations processes. 

This is a hands-on role that sits at the intersection of technology, compliance, and employee experience. You will partner closely with HR Business Partners, Finance, and Legal to make sure our people processes are seamless, compliant, and scalable. This role presents a fantastic opportunity for you to build on your previous experience of implementing and adopting innovative approaches to modernising ways of working that propel HR processes into the future as we harness the ability of ongoing technological advances such as AI. 

• This role is based from our London office and we support hybrid working.

• To us at Aptitude, hybrid working means that our employees come together for 2-days per week at their local office. It’s an opportunity for our teams to collaborate, solve problems together and to be engaged and involved in the wider community of our business. 

• We ask employees to come into the office every Wednesday and give you the flexibility to choose your other day.

Essential 

• 3+ years of experience in a People Operations, HR Shared ServicesHands-on experience administering an HRIS platform 

• Understanding of UK employment law, statutory benefits, and HR compliance requirements. 

• Proven ability to process high volumes of HR transactions accurately and to deadline. 

• Strong data-handling skills; comfortable with Excel/Google Sheets and HRIS reporting tools. 

• Excellent attention to detail and a process-improvement mindset. 

• Strong interpersonal and communication skills 

• Ability to handle confidential and sensitive information with discretion. 

Desirable 

• Experience supporting HR administration in Poland