Senior Product Manager- Processing

Arcadia is the global utility data and energy solutions platform, processing ~$35B/year in customer utility bills across 1,000+ enterprise customers. With our leading data platform, AI-powered analytics, industry expertise, and expansive partner network, we deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability.

The processing domain of Expense Management consumes clean bill data from Arcadia’s utility data platform, Plug, and turns it into validated, actionable payables.  Much of today's processing volume runs through a mature, service-intensive operation — including capabilities inherited through past acquisitions — staffed by analysts and operations teams. This role exists to modernize the current combination of legacy technology and human-in-the-loop service delivery by introducing new technology with an emphasis on AI married to optimize processes with our talents people.

Tackling an enterprise customer’s most critical energy challenges requires out-of-the-box thinking and diverse perspectives. If you share our passion for ushering in the era of clean, cost-effective electrons, we look forward to learning what you would uniquely bring to Arcadia.

We're looking for a product leader who is equally fluent in-service operations and technology product management to own Processing. You will define and execute the roadmap that normalizes and validates bill data at scale, and — critically — you will lead the transformation of a labor-intensive, legacy processing ecosystem into an AI- and automation-first operation.  Understanding customer needs and market competition informs the roadmap to win in this market.

This means owning service labor optimization as a first-class product problem: understanding where manual bill entry, credential handling, and exception review consume cost and introduce error, and systematically replacing that labor with AI extraction, agentic automation, and modern tooling. The outcome is a lower cost per bill processed, healthier margins, and pricing that lets Arcadia go to market more competitively.

Experience integrating or modernizing service operations gained through M&A (e.g., legacy platforms, outsourced processing vendors).

Background in utility billing, invoice processing, or high-volume transaction environments.

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing careers@arcadia.com prior to completing your application.

Target Annual Compensation Range for this role will be $160,000-$230,000. There will also be a competitive benefits component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate. Please note that we are unable to offer visa sponsorship for this position at this time.

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