Experiences Manager

Title: Experiences Manager

Employment Status: Full Time, with Benefits

Team: Adventures and Experiences

Immediate Supervisor: Directors of Adventures and Experiences

Purpose Statement

The Experiences Manager provides leadership to the Experiences Team at Alliance Redwoods. In this position, the Manager leads the team that provides activities for guest groups, facilitates challenge course elements, leads corporate team building and innovates news experiences for guests. The Experiences Team also runs the Outdoor Education program at Alliance Redwood where students experience a learning environment in the outdoors, challenge course elements and other program activities during the school year. The manager is also responsible for recruiting, training, and developing Experiences staff while maintaining a professional, God-honoring culture.

Description of Duties

• Instruct and train staff in our outdoor education programs for public and Christian schools to facilitate students in nature and ecology through various outdoor education classes

• Engage in on-the-job training and workshops with other instructors.

• Train staff to facilitate various programs such as ropes course, low ropes elements, team building, lifeguarding, archery, canoeing/kayaking

• Innovate new experiences for guests and students

• Maintain the equipment and materials for all programs

• Provide activities and experiences for guest groups and corporate team building events.

• Support other departments including Accommodations/Housekeeping, Maintenance, Guest Services and Food Services.

• Model and reinforce ARCG Staff Values.

• Lead the Outdoor Education Program and supervise Experience staff according to ARCG Core Values.

• Maintain familiarity with ODE curriculum, practices, and program operations.

• Recruit and hire staff

• Lead professional learning opportunities, seasonal training, and in-service sessions.

• Conduct regular staff observations and provide written feedback.

• Develop and maintain yearly Experiences budget.

• Delegate and train staff in key program areas, identifying and developing leaders.

• Attend weekly Meetings

• Participate in professional development through workshops, trainings, and conferences.

• Work with other managers to create weekly schedules

• Other responsibilities as assigned

Skills, Knowledge, and Abilities

• Strong people skills, teamwork, and a servant’s attitude.

• Self-disciplined, reliable, and committed to safety.

• Ability to handle crisis events and work under authority.

• Teaching or facilitating experiences.

• ·Physical fitness for hiking and challenge course facilitation.

• Healthy respect for heights and ability to overcome fear of heights.

• Communication skills including phone etiquette and basic computer proficiency.

• Leadership, supervisory, communication, and organizational skills (lead and director roles).

• Ability to problem-solve, manage multiple tasks, and lead through influence.

• Willingness to recruit and represent ARCG inside and outside Sonoma County.

Education / Experience / Requirements

• Christian actively living a Biblical lifestyle with interest in maturing in one’s faith.

• Must be in harmony with ARCG Staff Values, Statement of Faith, and Code of Conduct.

• Must pass a background check.

• Pursuing or completion of a 4-year degree or equivalent experience in a related field (Recreation, Education , Youth Camping Management).

• Experience in teaching, camps, or youth work.

• CPR and First Aid Certified; Lifeguard Certification preferred.

• Experience in Christian Camping and Outdoor Education

• Familiarity with classroom and outdoor based content and teaching strategies