Product Metallurgical Engineer

The Product Metallurgical Engineer is responsible for reviewing customer specifications, online practice approval, and the investigation of claims and rejections, leading to practices that meet customer quality requirements while at the same time minimizing cost through assuring maximum operational availability. This position will require close customer contact, with the expectation that travel to a customer’s location will at times be required. This position is a safety sensitive position.

• Specifications & Availabilities

  • Reviews customer specifications and prepares formal letters of acceptance or exception.
  • Advises Sales, Marketing or Customer Service of product availabilities, recommending full Trial & Availabilities reviews for non-standard products. 
  • Issues Special Practices Requirements documents per Departmental procedures. 
  • Initiates PPAP (Production Part Approval Process) if required by the customer.

   

• Practice Approval

  • Reviews and approves / rejects practices, advising Customer Service and Production Planning of reasons for rejection. 
  • Ensures that practices are designed and effectively deployed to meet customer requirements, while optimizing costs and profit potential. 
  • Deploys effective change control to maintain product quality and manage and control risks to safety and process integrity.

   

• Disposition of QMR

  • Dispositions internal questionable material, determining if the material is usable by the customer. 
  • Works with the production areas to investigate root cause and problem solve to root cause.

   

• Disposition of Claims

  • Dispositions customer claimed material
  • Works with Quality Systems to issue corrective action requests to responsible areas
  • Works with the area Operations Quality and Process Engineers to develop effective corrective actions.

   

• Customer Awareness

  • Assigned as Single Point of Accountability (SPA) for customer accounts, with the expectation that travel to a customer’s location/and or host on-site visits to resolve claims and assist in new product development will at times be required. 

   

• Special Projects/Qualification

  • Leads projects to optimize product quality and improve process yield and efficiency. 
  • Assists Technical Account Managers and Application Engineers in the development and qualification of products. 

   

• Process Management

  • Advises the Location of customer requirements resulting in the identification of new key processes requiring Process Management. 
  • Monitors product characteristics for process capability to customer requirements and may act as Process Owner for assigned managed process(es).

   

• Quality Systems
  • Expected to participate in activities supporting Arconic Lancaster’s Quality Management System and maintenance of the facility’s ISO and IATF Quality Certifications. This may include but is not limited to: Quality Audits, Procedure development and approval, reduction of internal and external rejections, change management