Health & Wellbeing Specialist

Canada·North VancouverFull-timemid

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Quick Summary

Overview

Your Opportunity at ARC’TERYX: As a Health & Wellbeing Specialist, you play a key role in administering and supporting the Arc’teryx employee experience through our Canadian group benefits plans,

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As a Health & Wellbeing Specialist, you play a key role in administering and supporting the Arc’teryx employee experience through our Canadian group benefits plans, leaves, wellness and retirement savings programs. As our team supports the North America region, there is opportunity to support US programs and initiatives. You support the full cycle of program design, delivery and implementation, administration, communication, and reporting, as well as input to policy development and process improvements.

This role is based out of our North Vancouver office with occasional onsite support at our ARC’One distribution centre in New Westminster and is open to hybrid remote work schedule. Candidates must be eligible to work in Canada.

The People & Culture Total Rewards team operates in strategic partnership with the business to enhancing the overall employee experience by designing and managing compensation and health and wellbeing programs that attract, retain and motivate top talent. We seek to drive greater alignment to our purpose through continued evolution of our total practices, while fostering a culture of belonging that generates high-performance, strength-based teams, and values-based leadership.

Contributing to the design, delivery and implementation of the company’s employee total wellbeing programs related to group health and dental benefits, wellness, leaves and absences, retirement, recognition and additional perquisites
Primarily supporting Canadian benefits with the opportunity to support US program initiatives
Participating in enrollment processes for group medical benefits and retirement savings
Delivering benefits presentations and education series during onboarding and wellness months
Shaping benefits communications, promoting benefits offerings and ensuring employees understand the eligibility criteria of available programs
Providing internal Payroll and HRIS teams direction on accurate employee and employer premium calculations and top-up payments
Supporting the auditing and reporting requirements in compliance with the federal and provincial statutory regulations and the CRA
Providing consultation to key internal stakeholders, including Arc’teryx People & Culture team, and business partners on program awareness, policies and best practices
Building strong rapport and flagging escalations required from all employee benefits tickets with key internal and external stakeholders to identify timely solutions and process improvements
Providing recommendations on technical ticketing system efficiencies/automation and determining effectiveness or benefits categories based on data extracts and reporting, SLA’s and evolving programs and perquisites
Supporting the design and asset inventory of the Company intranet page to creatively promote available total rewards programs, policies and wellness initiatives
Supporting the management of paid-time off programs and other perquisites
Regularly auditing and reporting on employee data integrity to ensure employee selections are accurate within carrier and HR systems
Participating in other total rewards projects and duties, as assigned

Supporting on communication tools and employee self-service resources and assets to enhance the awareness and understanding of the company’s health and wellbeing programs
Supporting the implementation and championing the usage of new health and wellbeing programs and/or policy changes. Collaborating with internal and external partners on implementing market leading programs and key enrollment processes that are authentic to Arc’teryx
Regularly reviewing internal and external carrier process improvements to better support a seamless employee experience
Regularly reporting and auditing of data related to enrollments and program utilization

You have a post-secondary education in Human Resources or Business (or the equivalent experience), with a minimum of 3 years’ working experience with a Canadian benefits environment
You have, or are working towards a CEBS GBA 1 and GBA 2
You have foundational knowledge of Canadian benefits-related legislation, with the ability to learn and understand emerging Canada and global regulations
You possess excellent interpersonal and communication skills
You have a good understanding of benefit program processes, benefit plan details and government-mandated benefits
You have a mindset of continuous improvement, and you challenge the status quo, implementing process improvements as possible
You have a strong customer service orientation, able to establish collaborative working relationships with stakeholders at all levels
You can handle sensitive and confidential information in an appropriate manner.
You effectively balance autonomy and collaboration
Your passion for your work is paralleled by your passion for getting outside and living it

The salary range for this role is CAD$71,000 –CAD$89,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

 *Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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