Senior Supervisor, Manufacturing Quality Control

Canada·New WestminsterFull-timesenior

OtherQuality Control

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Quick Summary

Overview

Your Opportunity at ARC’TERYX: ARC’One, our manufacturing facility in New Westminster, is home to a team of skilled makers and technicians who bring Arc’teryx products to life.

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Your Opportunity at ARC’TERYX:

ARC’One, our manufacturing facility in New Westminster, is home to a team of skilled makers and technicians who bring Arc’teryx products to life. Located near our Design Center, the facility plays an important role in how we prototype, test, refine and manufacture the technical gear we are known for.

Some of our most technically complex products including Alpha SV and new product pilots are built here. The facility also supports ReBIRD repair and renewal programs, helping extend the life of Arc’teryx gear.

This is hands-on, precision work where craftsmanship, problem-solving and continuous improvement come together on the production floor. This is Who We Are.

As the Manufacturing Quality Control Supervisor, you ensure Arc’teryx brand integrity through the development and maintenance of quality management systems including CAPA, inspection programs, product quality standards, and quality training programs across all product categories in ARC’One while leading and developing a strong production quality team.

Meet Your Future Team:

The Manufacturing Quality Control team ensures that all product manufactured at ARC’One meets the quality standards and expectations of Arc’teryx. Our core duty is to ensure a positive customer experience and uphold the integrity of the brand.

You manage quality systems in raw materials/receiving, cutting and bundling, and production areas

You lead and develop the Production inline and final QC team to ensure effective growth of the team

You motivate and guide the quality team using effective communication, training, and team building skills

You develop and implement Quality training programs to ensure Arc’teryx quality standards are efficiently upheld

You oversee non-conformances and ensure completion of root cause analysis of quality issues through collaboration with Production, Engineering, and Quality teams to result in effective implementation of corrective and preventive actions

You seek opportunities for improvement and drive standardization of quality and production

You analyze KPIs to identify key areas of opportunity and celebration

You utilize data to communicate prioritization to internal and external teams

You support New Product Introduction and develop and implement robust changeover processes

You collaborate with subject matter experts to create inspection plans for new and existing finished goods and raw materials

You assess product quality challenges and collaborate with appropriate stakeholders to problem solve and define next steps

You work closely with the Acceptable Quality Level (AQL) Finished Goods Inspection team to build training and alignment of standards across brand quality team

Developing internal and external Quality training programs

Developing non-conformance escalation procedures

Defining inspection plans and processes

Required

You have 5+ years’ experience in manufacturing and quality with experience in a leadership role

You have 2+ years’ experience developing and/or executing quality management systems

You are a motivated problem solver and have a thorough understanding of RCA and CAPA methods

You are experienced in interpreting and analyzing data to communicate and drive decisions

You have strong leadership and team building skills

You have strong verbal and written communication skills

You are detail oriented and ask the right questions

You have ability to tactfully manage multiple interests and priorities