Observability Expansion Specialist

Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview:

Arctiq is looking for an experienced Observability Expansion Specialist to scale and standardize Dynatrace across large enterprise environments. This role focuses on building a unified observability platform, integrating with enterprise systems, enabling AI-driven insights, and establishing governance and a Center of Excellence.

Contract: 6 Months

Key Responsibilities:

• Design and implement enterprise-wide Dynatrace observability architecture
• Standardize telemetry ingestion across applications, infrastructure, and services
• Deploy and configure Dynatrace OneAgent and ActiveGate at scale
• Integrate Dynatrace with ServiceNow and CMDB systems
• Build dashboards, alerts, and service flow mappings across applications
• Enable AI-driven monitoring using Dynatrace Davis
• Develop FinOps dashboards for cost visibility and optimization
• Implement log ingestion and event pipelines (Kafka, ELK, etc.)
• Define governance models and establish Observability CoE practices
• Collaborate with multiple teams to define KPIs, SLAs, and observability standards
• Deliver knowledge transfer and enable internal teams
  

Qualifications:

• Deep Dynatrace experience (APM, infrastructure, logs, security)
• Experience with large-scale enterprise observability deployments
• Strong understanding of telemetry (logs, metrics, traces)
• Experience with hybrid environments (on-prem + cloud)
• ServiceNow integration experience
• AI/ML observability (Dynatrace Davis)
• Experience with IaC (Terraform or equivalent)
• GIT and CI/CD experience (Github, GitHub Actions)
• Strong architecture and governance experience

Preferred:

• Experience building Observability Centers of Excellence
• Knowledge of SBOM and security observability
• Experience with Kafka, ELK, or similar pipelines
• Financial services or regulated industry experience
  

Technologies you will work with:

• Dynatrace (OneAgent, ActiveGate, Davis AI)
• ServiceNow
• Terraform / IaC
• Git, GitHub / GitHub Actions
• Kafka / ELK / Log pipelines
• Cloud platforms (AWS, Azure)
• Monitoring and FinOps tools
  

Candidates must be legally authorized to work in the country where they reside. Arctiq does not sponsor work Visas at this time.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.