Site Administrator

The Site Administrator will support on-site level 1 and level 2 technology needs primarily in the local area, and nationally as needed. Responsibilities include initial assessment, triage, research, and resolution of all first and second level issues that may arise at the location. Work in conjunction with the Helpdesk and Engineering teams as an on-site resource to help troubleshoot, implement, and deploy  needed systems and applications. Ensure customer satisfaction by providing support via telephone, email, in person, or remote-control support tools.