Specialist, IT Business Analysis, Veeva PromoMats & MedComms - Job ID: 1787

• →Operate, maintain, and optimize Veeva PromoMats and MedComms platforms in alignment with the Veeva product roadmap, GIT operating model, and business needs for both Medical and Commercial functions.
• →Collaborate with business stakeholders to define functional requirements for content review and approval processes, with a focus on medical, legal, and regulatory review, ensuring simplicity, efficiency, and compliance.
• →Share in the governance of platforms, ensuring that all changes are properly vetted and approved by local, regional, and global stakeholders across Medical and Commercial teams.
• →Continuously engage with project coordinators, facilitating content review and approval processes, addressing production issues, and identifying areas for improvement to discuss with Global Product Owners and stakeholders.
• →Define and optimize workflows for content review and approval, ensuring efficient deployment and ongoing maintenance across global, regional, and local markets, including Europe and the US.
• →Build new Digital Asset Management (DAM) capabilities, allowing for global asset approval, localization, cross-market asset sharing, source file management, and promotion of materials to both internal and external teams.
• →Lead difficult conversations with stakeholders around prioritization and solutioning, leveraging data points, best practices, and effective communication to guide decisions and build confidence.
• →Monitor content throughput, identify bottlenecks, and propose solutions to enhance performance and the overall user experience.
• →Lead the administration of Veeva Vault, managing configurations, updates, and optimization of workflows related to PromoMats and MedComms.
• →Research and implement new product features, working closely with business stakeholders on prototypes, pilots, and product enhancements.
• →Ensure compliance with SDLC methodology and governance processes with emphasis on testing and documentation of all releases.
• →Collaborate with stakeholders to document Business Process Mapping, Business Requirements, Functional Requirements, Test Cases, User Guides, and Admin Guides, ensuring clarity and alignment.

• →Bachelor’s degree in IT or related field is required.

• →6 years of total experience in digital marketing services with extensive expertise in content approval management and digital asset management (DAM).
• →2-3 years of direct experience working with Veeva PromoMats and MedComms, managing workflow definitions, implementation, and process optimizations.
• →Proven experience in Digital Asset Management (DAM) processes, particularly in source file meta-tagging, content reuse, and internal/external content promotion.
• →Strong ability to engage with leadership and operational stakeholders, ensuring proper prioritization of requests and governance of platform changes.
• →Experience in leading platform administration for Veeva Vault, focusing on compliance and workflow efficiency.
• →Ability to research and implement new product features, collaborating with business stakeholders for continuous platform improvement.

• Proactive and engaging, building strong relationships with both IT and business stakeholders.
• Self-starter with a desire to continuously learn and improve, identifying gaps and developing new skills to enhance performance.
• Collaborative team player, supporting others and contributing to a shared goal within the Commercial IT team.
• Startup mindset, displaying a willingness to do whatever it takes to ensure timely and successful delivery of projects.
• Compliance-focused, always considering security, privacy, and regulatory requirements when making decisions and defining solutions.
• Attentive and communicative, ensuring the Medical and Commercial lines of business are well-supported and informed.

The estimated salary range for this position is $145-155K.  Actual salary determination is dependent on a variety of factors some of which include: experience, qualifications, and geographic location.  This position may be eligible for a discretionary annual bonus or an incentive compensation plan (eligibility varies based on role and position level), discretionary stock-based long-term incentives, paid time off, and a comprehensive benefits package.

• 401(k) plan with company match
• Medical, dental, and vision plans
• Company-offered Life and Accidental Death & Dismemberment (AD&D) insurance
• Company-provided short and long-term disability benefits
• Unique offerings of Pet Insurance and Legal Insurance
• Employee Assistance Program
• Employee Discounts
• Professional Development
• Health Saving Account (HSA)
• Flexible Spending Accounts
• Various incentive compensation plans
• Accident, Critical Illness, and Hospital Indemnity Insurance  
• Mental Health resources
• Paid leave benefits for new parents