Director, Business Analytics

Responsibilities:

• Lead a team of sales operations professionals in the execution of sales strategies.
• Develop and implement processes and best practices to ensure successful sales outcomes.
• Establish and maintain relationships with cross functional stakeholders.
• Utilize excellent communication, problem solving, and analytical skills to effectively influence stakeholders at all levels.
• Adapt quickly to changing business requirements and ensure the team is able to keep up with the pace.
• Monitor sales operations performance and develop strategies to improve processes.
• Develop and implement performance metrics and KPIs for sales operations.
• Revenue Process Optimization: Design and implement streamlined processes to align sales, business units, operations, enhance revenue execution and scalability.
• Stakeholder Collaboration: Partner with sales, CS/inside sales, business units, operations, and finance leaders to align strategies, ensuring seamless coordination across revenue-generating functions.
• Data & Analytics: Oversee revenue forecasting, pipeline analysis, and KPI reporting using tools like CRM or business analytic tools, providing actionable insights to stakeholders and leadership.
• Technology & Systems Management: Optimize the revenue tech stack (e.g., CRM, ERP systems) to support integration and scalability, collaborating with IT and cross functional teams to ensure alignment with business needs.
• Team Leadership and Talent Development: Lead and mentor a small revenue operations team, fostering a culture of collaboration, accountability, and continuous improvement.
• Sales Enablement: Support sales teams with tools, processes, and insights to improve pipeline velocity and deal closure rates, without directly managing sales.
• Compliance & Efficiency: Ensure revenue processes comply with company compliance standards in export control, audit, legal compliance.
• Knowledge Transfer Support: Collaborate with stakeholders to facilitate knowledge transfer, standard operating procedures, and ensuring operational continuity.

• Education: Bachelor’s degree in Business, Finance, Operations, or a related field. MBA or advanced degree is a plus.
• Experience: 7+ years in revenue operations, sales operations, or a related role, with at least 3 years in a leadership position. Experience collaborating with sales, business units, operations, finance, and order management.
• Technical Skills: At least 3+ years of proficiency in CRM platforms, analytics tools (e.g., Power BI, Excel), and revenue management processes. Familiarity with AI-driven tools is a plus.
• Leadership: Proven ability to lead small, high-performing teams and influence cross-functional stakeholders in a fast-paced, growth-oriented environment.
• Analytical Mindset: Strong data analysis and forecasting skills, with a track record of driving revenue efficiency through process improvements.
• Semiconductor equipment or general semiconductor knowledge desirable but not necessary.
• Communication: Exceptional interpersonal and collaboration skills to build trust and alignment with diverse stakeholders, including senior leadership. Able to communicate in a concise and logical manner, provide clarity.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.