Principal Engineer, Field Process

As a Field Process Engineer at ASM, you’ll be at the heart of customer innovation—driving process excellence and enabling next-gen semiconductor technologies. You’ll work directly with customers to optimize tool performance and ensure ASM solutions meet their evolving needs. This role is a key technical interface, bridging customer teams and ASM’s global expertise to deliver outstanding results.

• →Serve as the primary on-site contact for customer process support, troubleshooting, and escalation resolution.
• →Lead equipment qualification during installation start-up, ensuring customer specifications, timelines, and ASM budgets are met.
• →Monitor and trace tool performance through installation, start-up, and warranty phases, driving containment and long-term solutions.
• →Design and conduct experiments with customers to support development, continuous improvement, and troubleshooting.
• →Share technical insights and lessons learned across ASM’s key account and Global Sales and Services teams.
• →Communicate effectively via phone, email, and presentations to ensure consistent follow-up with stakeholders.
• →Build long-term customer relationships by anticipating future needs and delivering sustainable solutions.
• →Continuously improve the customer experience through team collaboration, process refinement, and support tool development.

• MS or Ph.D. in Material Science, Chemical Engineering, or Physics.
• At least 10 years of experience in semiconductor process or equipment engineering.
• Hands-on experience with deposition tools and deep expertise in a specific process area.
• Strong English and Korean communication skills, both verbal and written.
• Willingness to travel up to 25%, including extended periods for training and customer engagement.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.