Customer Services Agent: Christmas Temp

Aspinal of London, the iconic British luxury lifestyle brand, is looking for enthusiastic Christmas Temporary Customer Services Advisors to join our team at our Head Office in Fernhurst, West Sussex.

Christmas is one of the most exciting and important times of the year at Aspinal. As we enter our busiest trading season, we are looking for additional team members to join us as soon as possible and support us through to January.

As part of our Customer Services team, you will be at the heart of the Aspinal experience, helping customers with their Christmas purchases and ensuring they receive the exceptional level of service expected from a luxury brand.

At Aspinal, we are passionate about beautiful products, outstanding service and creating memorable experiences. We bring the same approach to our people, creating a welcoming, supportive and fast-paced environment where everyone plays an important part in delivering an exceptional Christmas for our customers.

If you love luxury, enjoy helping people and thrive in a busy environment, we would love to hear from you.

• →First point of customer contact over phone and email
• →Acting as a brand ambassador, responsible for ensuring that every interaction on our calls and emails exceeds our customers' expectations
• →Working to team sales and satisfaction targets
• →Owning the customer journey from order through to delivery and aftercare
• →Providing excellent customer service and resolving issues
• →Leading by example during every customer interaction