Deal Desk Manager

• Build and own AssetWatch's deal desk workflows, approval frameworks, SLA standards, and discount authorization matrices 

• Drive continuous improvement of the quote-to-cash process in Salesforce and CPQ tools, reducing friction and improving data quality 

• Develop and maintain a deal desk playbook, contract templates, and booking guidelines tailored to AssetWatch's hardware + SaaS subscription model 

• Ensure deal data is clean, complete, and structured to support downstream billing, revenue recognition, and forecasting 

• Cross-Functional Partnership 

• Partner closely with Finance on revenue recognition, order accuracy, and period-close processes 

• Develop a set of booking guidelines and policies that balance speed and agility with the need for audit-ready, repeatable revenue measurement 

• Collaborate with Legal on contract redlines, MSAs, and non-standard commercial terms 

• Work with RevOps to improve tooling, reporting, and deal desk KPIs (cycle time, discount trends, exception rates) 

• Provide Sales leadership with regular visibility into deal health and commercial patterns 

This role is located in the United States. 

Qualifications 

• 4–7 years of experience in Deal Desk, Sales Operations, Revenue Operations, or Contract Management — ideally in a B2B SaaS, IoT, or subscription-based business 

• Demonstrated ability to build or significantly improve deal desk processes in a high-growth environment 

• Strong understanding of subscription pricing models, revenue recognition principles (ASC 606), and commercial contract structures 

• Proficiency in Salesforce CRM; experience with CPQ tools (Salesforce CPQ, DealHub, or similar) strongly preferred 

• Strong analytical skills with the ability to model deal scenarios and communicate financial tradeoffs clearly 

• Experience creating, improving, and documenting business processes 

• Exceptional cross-functional communication skills — able to translate deal complexity into plain language for reps, finance, and executives alike 

• Comfortable operating in ambiguity, building from scratch, and managing competing priorities at end of month and quarter 
• Bachelor's degree in Business, Finance, or a related field required 

Preferred Qualifications 

• Experience in industrial tech, IoT, hardware-plus-software, or subscription + services business models 

• Familiarity with CLM tools (e.g., Ironclad, DocuSign, Conga) 

• Experience supporting a fast-growing Series B or Series C company 

• Exposure to channel or partner deal structures 
  

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