CNA Client Care Coordinator

United States·Gurneemid

Care CoordinatorHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

Schedule field staff for private-duty home care and school-based clients, matching care plans, availability, and preferences. Manage daily staffing to make sure every shift is covered.

Requirements Summary

Active State of Illinois CNA certification, in good standing 2+ years of home care experience Experience in scheduling, staffing,

Technical Tools

Care CoordinatorHealthcare Non-Clinical

Assured Care at Home - a member of Assured Healthcare Staffing, is looking for a CNA Client Care Coordinator to join our nursing department. This hybrid role blends hands-on caregiving with behind-the-scenes coordination — you'll make sure every client has reliable, well-matched care coverage, while occasionally stepping in to provide direct care yourself. In this role, you'll report to our Healthcare Agency Nurse Manager.

Responsibilities

~2 min read

→Schedule field staff for private-duty home care and school-based clients, matching care plans, availability, and preferences.
→Manage daily staffing to make sure every shift is covered.
→Build strong relationships with field staff through regular communication and recognition.
→Keep clients and field staff updated on schedules and availability.
→Maintain accurate, up-to-date scheduling records and documentation.
→Step in to provide hands-on CNA and personal care when needed, including ambulation, exercises, and essential household support.
→Report changes in a client's condition or needs to the Agency Nurse Manager.
→Ensure that care notes and documentation daily. Participate in on-call rotation: one night per week and one weekend per month.
→Respond to urgent client care needs as they arise.

Requirements:

→Active State of Illinois CNA certification, in good standing
→2+ years of home care experience
→Experience in scheduling, staffing, or office coordination preferred
→Ability to lift and transfer patients as needed
→Strong communication skills and the ability to multitask
→Ability to stand and walk for extended periods
→Comfortable using a computer and phone for scheduling and documentation

Pay rate: $20.50/hr with quarterly bonuses.

About Assured Care at Home:
Assured Care at Home is a proud division of Assured Healthcare Staffing. We are a women- and family-owned, private-pay home care agency based in Gurnee, IL, proudly serving families across Lake, Cook, and McHenry Counties in Illinois and Kenosha County, Wisconsin. Founded in 2007, we're built on a simple belief: people deserve compassionate, dependable care in the place they call home. “We care for people” isn't just our motto — it's how we operate every day.