Workshop Production Assistant

We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.

Bench jeweller

• Produce Story Chain and service programmes to Astrid & Miyu quality standards

• Support testing and development of new programmes

• Manage bench work to meet production timelines

• Complete quality control and repairs in a timely manner

• Maintain tools, materials, and workspace in good order

• Uphold workshop standards for craftsmanship, safety, and material care

Admin Support

• Support day-to-day workshop organisation

• Process and dispatch customer orders and repairs

• Prepare and transport items to the Assay Office

• Assist with organisation of components, materials, and finished stock

• Track and report weekly production and trade order data

• Support stock control, including movements, counts, and audits (in collaboration with Ops and Logistics)

• Carry out QC on story chain orders post-Assay, ready for shipment

• Assist with repairs and returns from intake to completion

• Bench experience working with 9–14ct gold

• Consistent production of Story Chain pieces to the required quality standard

• Reliable completion of bench work within agreed timelines

• Strong attention to detail and care in handling materials and finished pieces

• Proactive support of workshop operations and team needs

• Maintaining an organised and efficient working environment

• A collaborative and dependable approach to supporting the workshop team

1. Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values 

2. Experience Interview - a slightly longer video call for you to meet your manager and discuss your skill-set and experience for the role

3. Final Interview - 1 hour in person task interview to complete and present

Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.