Retail Purchase Order Coordinator

JOB SUMMARY

The Retail Purchase Order Coordinator in Merchandise Operations plays a critical role in ensuring the seamless processing and management of purchase orders for the retail business. This position focuses on processing new Purchase Orders (POs), managing cancellations, and making changes to existing POs as needed. The ideal candidate will be detail-oriented, highly organized, and able to efficiently manage and troubleshoot any issues related to order.

ESSENTIAL FUNCTIONS

• Purchase Order Processing:

  • Accurately process new Purchase Orders for merchandise, ensuring correct quantities, prices, and delivery dates.

  • Ensure POs are aligned with inventory needs and forecast requirements submitted by the Merchandise Planning and Buying organizations.

• Purchase Order Management:

  • Make necessary amendments to Purchase Orders (e.g., changes in quantity, delivery dates, or pricing) in response to business needs or product partner communications.

  • Collaborate with the buying, sourcing & planning teams, and product partners to implement PO changes promptly.

  • Handle and process cancellations of Purchase Orders, ensuring proper documentation and communication with product partners and internal teams.

  • Ensure accurate updates in the system to reflect all changes and cancellations.

• Communication:

  • Maintain clear and consistent communication with internal teams (e.g., buying, merchandise planning, sourcing, and supply chain) regarding PO status, cancellations, and changes.

  • Work with product partners to resolve discrepancies or issues related to POs.

• Documentation & Reporting:

  • Maintain accurate records of all Purchase Orders, cancellations, and changes in the system.

  • Generate and review regular reports to track the status of POs and ensure compliance with deadlines and company standards.

  • Act as a point of contact for internal teams or product partners in case of any issues or questions regarding order status or modifications.

QUALIFICATIONS

• High School diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Supply Chain, or related field preferred. Equivalent experience is considered. 

• 1 - 3 years’ experience in retail operations, procurement, or supply chain management, preferably in a corporate environment. 

• Experience with Purchase Order systems or related software is preferred.

• Ability to work under pressure and manage multiple priorities simultaneously.

• Strong attention to detail and accuracy.

• Strong problem-solving skills and the ability to think critically to resolve issues. 

• Excellent organizational and time-management skills.

• Effective communication skills, both written and verbal.

• Ability to work independently and as part of a team.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)