ATI Business Group

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  Book flights, hotels, and other travel-related arrangements for clients

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  Provide accurate and up-to-date information about travel destinations, accommodation, and regulations

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  Coordinate with travel vendors to secure the best rates and offers

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  Recommend itineraries based on travel routes, budget, availability, and client preferences

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  Maintain detailed records of bookings and client interactions

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  Deliver exceptional customer service through various channels (calls, chat, email, etc.)

• Excellent English communication skills (both written and spoken)

• Prior experience in the airline or travel industry, particularly in ticketing roles, is preferred

• Familiarity with GDS platforms (e.g., Amadeus, Galileo, Sabre)

• Strong analytical and numerical skills

• Experience in customer service roles (handling calls, chat, or face-to-face communication) is an advantage

• Willingness to work on shifts, including nights and public holidays

• Open to working or relocating to Harmoni, Jakarta or North Point, BSD City, Tangerang

Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 1300 employees providing services to our clients across the globe.

Join us and be part of a dynamic, growing team that’s reshaping the travel industry.