Operations Administrator

JOB TITLE Operations Administrator POSITION SUMMARY The Operations Administrator provides high‑level administrative, coordination, and project support to senior and executive operations leadership in a fast‑paced healthcare environment. This role proactively manages complex administrative priorities, coordinates operational and departmental activities, maintains accurate and confidential records, and produces high‑quality materials that support effective decision‑making. The Operations Administrator exercises independent judgment, discretion, and professionalism while facilitating clear communication, timely follow‑up, and operational continuity across leaders, teams, and departments, contributing to overall efficiency and execution across the organization.   ESSENTIAL FUNCTIONS Provide comprehensive administrative support to senior and executive operations leaders, including complex calendar management, scheduling, documentation, and internal communications. Coordinate and manage executive-level meetings, including preparation of agendas, materials, logistics, and follow-up actions for department or company meetings and forums.  Transcribe, prepare, and maintain accurate meeting agendas and minutes, utilizing technology tools as appropriate to summarize overall meeting, identify action items and owners, and track completion of follow-up tasks. Handle sensitive, confidential, and time critical information with discretion and sound judgement. Maintain, organize, and manage operational records, reports, contracts, and correspondence in accordance with organizational, regulatory, and accreditation standards, as applicable. Assist with development, maintenance, and continuous improvement of standard operating procedures (SOPs), process documentation, and compliance tracking. Service as a liaison between operations leadership and internal departments, including Finance, Human Resources, IT, and Development. Assists with onboarding coordination, equipment and workspace readiness for existing and new leaders joining the organization. Prepare operational reports, dashboards, analysis, and executive summaries to support leadership decision-making. Support financial, operational, and strategic initiatives related to existing and new health system joint ventures. Identify operational inefficiencies and recommend process improvements to enhance effectiveness, accuracy, and workflow. Coordinate executive travel arrangements, including but not limited to lodging and transportation. Support special projects, cross-functional initiatives, and organizational priorities, as assigned. Performs Other duties as assigned. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.      SCOPE AND COMPLEXITY This role operates in a dynamic healthcare environment and requires the ability to work collaboratively in‑person as well as independently and remotely with limited supervision. The Operations Administrator must be comfortable working with executive leaders, physicians, operational teams, and external partners, and supporting strategic and financial initiatives related to healthcare joint ventures.    The position supports multiple executive leaders simultaneously and requires frequent interaction with employees, physicians, patients, visitors, community agencies, and vendors. Strong interpersonal skills, professionalism, and executive presence are essential.       MINIMUM QUALIFICATIONS Associate’s degree or equivalent experience required.  Working knowledge of clerical and administrative services as normally demonstrated through at least four years of administrative support experience, including direct senior or C-level executive support. Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments. Must have the ability to organize, prioritize and multi-task workload in a fast-paced environment and maintain a professional manner. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint.   PREFERRED QUALIFICATIONS Additional education is preferred. 2-3 years of experience in healthcare. Experience supporting cross-functional operations teams.