Billing Analyst

• →Own and manage end-to-end billing processes, ensuring accuracy, completeness, and timeliness
• →Review billing data for errors, inconsistencies, or missing information
• →Perform detailed reconciliations and analyze monthly billing to support accurate revenue reporting and reconcile between operation billing system and Zuora Billing.
• →Partner closely with Business, Product, Customer Success, and accounting teams to ensure correct implementation of pricing, subscriptions, and new product launches
• →Act as the primary billing point of contact for internal stakeholders
• →Investigate and resolve billing discrepancies and complex customer inquiries
• →Develop and maintain billing controls, documentation, and process flows
• →Support internal and external audits, including preparation of audit evidence and documentation
• →Drive automation and continuous improvement initiatives to enhance scalability and efficiency
• →Collaborate with cross-functional teams to ensure billing accuracy and compliance with contracts and policies

- Accounting degree (P)
- 5 years’ experience in Billing and/or Accounting capacity (R)
- Zuora Billing System (P), Workday (P)
- Advanced PC skills (Microsoft Office: Excel, Word, Outlook) (R)

- Customer focus, Accuracy, and attention to detail
- Deadline and timeline driven
- Self-motivated and committed
- Strong communication, analytical, and interpersonal skills
- Strong organization and time management skills
- Effective team player
- Ability to work under pressure and be detail-oriented

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

• Gym discounts 

• Employee and Family Assistance program 

• Virtual wellness events 

• Conferences & training budget 

• Regular internal training programs 
• Financial planning with 3% matching Pension  
• Competitive salary 
• Annual bonus structure