Property Manager

At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.

Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.

If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.

Avalon is looking for a talented and dedicated person with a commitment to social justice to fill the role of Property Manager, ensuring that our properties are operated and maintained in first class condition. In addition to traditional property operations, Avalon Property Managers utilize an "Enhanced Management" approach that focuses on helping at-risk tenants maintain stable housing by making referrals to support services and coordinating eviction prevention activities with service providers and tenants. Building trust, relationship with tenants, and a sense of community are important elements of Avalon's work with tenants who have experienced homelessness and who have a disability.

In addition to a competitive salary, here are some of the key benefits that Avalon staff receive:

• Assist with tenant selection for relevant properties, including reviewing applications, showing units, unit transfers, leasing, and related documentation
• Certification of tenant compliance with rental assistance, supportive housing and Low Income Housing Tax Credit program requirements
• Complete all client/tenant certifications timely and accurately in a manner consistent with regulatory guidelines.
• Monitor and enforce Work with third-parties (banks, employers, government agencies) to obtain verification of tenant income and asset information.
• Visit properties to meet with tenants to collect income certification related information.
• Maintain Avalon's tenant income certification information in MSHDA's Certification On Line System on a quarterly basis.
• Lease compliance including rent collection, notices, evictions, payment plans, and other lease addenda
• Mediate tenant disputes and problems with neighbors

• Work with funders, regulatory agencies, maintenance and tenants to facilitate the completion of property inspections and file audits requested by funders and regulatory agencies
• Route work orders through established work order tracking system;
• Meet regularly and maintain good communication with maintenance staff

• Work closely with services staff, tenant case managers and other service partners
• Communicate effectively with services staff to review tenant lease compliance concerns
• Work with tenants and service providers to develop eviction prevention plans

• Visit sites regularly
• Maintain tenant files
• Participate in 24-hour on-call rotation with other property management staff
• Assist with back up of responsibilities of other property management staff as needed
• Attend regular staff and department meetings
• Attend training and workshops related to work as needed and as approved by supervisor

• Flexibility in a highly dynamic environment
• Excellent attention to detail
• Background in affordable housing is preferred, particularly experience working with people who are homeless or have a mental or physical disability
• Experience with Low Income Housing Tax Credit, Section 8 rental assistance and other housing assistance programs is beneficial but not required
• Excellent written, oral communication and interpersonal skills
• Organized with the ability to manage multiple projects/tasks and meet deadlines
• Self-motivated with ability to take initiative, as well as ability to work as part of a team
• Sense of humor and creativity
• Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to work well with multicultural communities.

Job Title: Property Manager

Reports to: Property Management Team Leader

Location: This position and office is based in Ann Arbor, MI.

Status: Full time position, salaried, non-exempt

Schedule: This full-time position is 40 hours per week, with some weekend and evening flexibility required

Starting Wage: $58,388.00

Avalon Housing is an equal opportunity employer and actively seeks applicants from diverse backgrounds. This includes but is not limited to people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories unless and until an offer of employment is extended. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.