Senior Manager of Central Resources

  The Senior Manager of Central Resources provides strategic leadership and operational oversight of the Central Resources (CR) team, ensuring high-quality, competitive services to branch operations. This role directs CR managers and supervisors, enhances the branch experience, and ensures centralized services remain cost-effective and competitive with third-party vendors.   What You Will Be Doing: Define and execute the strategic direction of Central Resources to support branch operations. Partner with manufacturers and internal leaders (Innovation, Delivery, Service, Practices,Operations) to enhance quality, standards, and new product deployment. Serve as liaison between branches and CR to ensure alignment and clear communication. Lead internal project kick-offs, knowledge sharing, and design reviews. Lead and develop CR managers and supervisors, including Installation, Engineering, CAD, and Scheduling functions. Align career development and training with company partnerships, sales levels, and industry trends. Establish KPIs to monitor the effectiveness of Central Resources performance, technical standards, and project delivery. Regularly report on the adoption of standardized methodologies, the success of Central Resources, and project outcomes to senior leadership.     What You Bring to Assure Success:  Bachelor’s degree required 5+ years of progressive design experience in audio/video and networking systems; installation experience preferred AV industry certifications (AVIXA, AQAV, CompTIA, or equivalent) Proficiency in AutoCAD 2016 or later Expertise in audio, video, broadcast, control, and networking systems design Strong technical, analytical, and problem-solving skills, including the ability to interpret complex documents and data. Proficiency with ERP, CRM, CMS, HRMS, LMS, ITSM systems and Microsoft Office tools Effective written and verbal communication skills, including presenting complex topics. Demonstrated leadership skills, including team collaboration, conflict resolution, customer service, and professional development