Senior Loan Servicing Analyst #3608090

Join a banking operations team supporting post-origination loan activity within a large, established financial services environment. This team plays a critical role in maintaining servicing accuracy, borrower support, regulatory alignment, and operational controls across loan portfolios. The work requires strong attention to detail, sound judgment, and the ability to collaborate with internal teams, borrowers, and third parties to ensure loan records, payments, adjustments, and documentation remain complete and reliable.

Engagement: W2 only (no C2C/1099)

This is a hybrid opportunity based in Charlotte, North Carolina, supporting a business control and loan operations function. The role offers exposure to loan servicing operations, compliance-driven documentation, reconciliation, reporting, and process improvement initiatives within a structured banking environment.

• Manage post-origination loan servicing activities, including payment processing, payoff support, loan adjustments, and servicing system updates.
• Review loan documents and account data to ensure accuracy, completeness, and alignment with contractual and regulatory requirements.
• Respond to servicing-related inquiries from borrowers, internal stakeholders, and third-party contacts.
• Research and resolve account discrepancies, reconciliation issues, and servicing errors in a timely and accurate manner.
• Maintain loan records and prepare reports to support audits, compliance reviews, financial reporting, and internal controls.
• Contribute to servicing process improvements, policy updates, and system-related enhancements.

• 10+ years of experience preferred in loan servicing, banking operations, lending operations, or financial services.
• Strong understanding of loan payments, payoffs, adjustments, account reconciliation, documentation review, and servicing workflows.
• Familiarity with loan servicing systems and loan documentation standards.
• Knowledge of regulatory requirements related to loan servicing and consumer finance.
• Strong Excel and Microsoft Office skills, with the ability to work accurately across reports, records, and account data.
• Excellent analytical, organizational, problem-solving, and communication skills.
• Ability to work in a hybrid environment and collaborate effectively with internal teams, borrowers, and third parties.