Manager of Inside Sales

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

As an Inside Sales Manager at Axon, you will combine strategic oversight with hands-on leadership to elevate team performance and drive exceptional sales results. You will implement performance tracking systems, recognition programs, and data-driven coaching to maximize individual and collective success. You will collaborate across business functions to align sales processes with organizational goals and ensure Salesforce accuracy for informed, strategic decision-making. You will maintain a high performance culture with a high level of accountability, while ensuring your team is having fun along the way.

What You’ll Do
Location: Hybrid in Scottsdale Headquarters (Tuesday - Friday) and traveling 20% of time 
Reports to: Senior Manager of Inside Sales-West
Direct Reports: 7-10 Sales Representatives (Account Executives and Inside Sales Representatives)

• Meet and exceed assigned monthly, quarterly, and annual sales revenue and productivity targets.
• Monitor and track Sales rep individual performance, strengths, and areas of opportunity. Clearly communicate evaluations and execute developmental steps. Coach, develop, and mentor sales reps to drive continuous improvement in sales skills and product knowledge.
• Ensure activity standards are being delivered. Demonstrate clear ability to correlate activity standards with Business Results. Ensure use of Salesforce.com and accuracy of metrics.
• Work with other business functions to improve the effectiveness of cross-functional processes.
• Meets with each Sales rep individually for at least 1 hour monthly to review previous month’s results, lessons learned and areas for improvement. Uses this opportunity to coach Account Executives to increase results for next 30 days.
• Inside Sales Managers demonstrates understanding of how to motivate employees for their reasons and understanding of how to manage a recognition and reward program for their team.

• 2+ years’ experience in an Inside Sales Management role (preferably in SaaS, Networking, Hosting, Cloud, or Telecommunications environment)
• 4+ years’ experience in an Inside Sales individual contributor role (preferably in SaaS, Networking, Hosting, Cloud, or Telecommunications environment)
• Proficient in SalesForce, Microsoft Word, and Microsoft Excel
• Ability to expect candor and join forces to execute Sales goals.

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.