Technical Program Manager, Fleet Operations (Onsite)

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

As a Technical Program Manager, Fleet Operations, you will own the end-to-end operational lifecycle of Axon’s Outpost-enabled mobile asset fleet, including company-owned and leased trailers deployed to customer agencies. You will play a critical role in ensuring fleet readiness, safety, compliance, and reliability while helping build the operating model needed to scale Axon’s mobile fleet footprint. This is a highly execution-oriented opportunity to combine program management, vendor coordination, logistics, and fleet operations in a fast-growing, customer-facing environment.

Location: Onsite at our Phoenix, AZ Facility
Reports to: Senior Manager, Fleet Operations
Direct Reports: None

• →p]:inline" data-streamdown="list-item">Own the full lifecycle of Outpost-enabled mobile fleet assets, including acquisition, deployment, maintenance, inventory management, disposition, and transfer or resale.
• →p]:inline" data-streamdown="list-item">Maintain accurate, real-time inventory records for company-owned, leased, and vendor-managed trailers and associated equipment across internal asset-management platforms, including GeoTab.
• →p]:inline" data-streamdown="list-item">Establish and manage scalable logistics processes for deploying, recovering, and repositioning trailers and equipment across customer agencies and geographic regions.
• →p]:inline" data-streamdown="list-item">Partner closely with the PSO team to coordinate successful customer-site delivery, setup, field support, recovery, and redeployment of mobile units.
• →p]:inline" data-streamdown="list-item">Design and implement a preventive maintenance program that supports fleet readiness, reduces downtime, and includes required quick-turn repair inventory.
• →p]:inline" data-streamdown="list-item">Ensure assets are road-ready and compliant with applicable DOT, federal, state, and local requirements, including inspections, safety standards, registration, title, insurance, and documentation.
• →p]:inline" data-streamdown="list-item">Identify, onboard, and manage third-party maintenance, repair, transportation, and logistics vendors; establish service-level expectations and monitor vendor performance.
• →p]:inline" data-streamdown="list-item">Coordinate repairs, inspections, maintenance activities, and field support needs while minimizing operational risk and disruption to customer deployments.
• →p]:inline" data-streamdown="list-item">Serve as the central point of contact for fleet-related operational issues, partnering with cross-functional stakeholders including PSO, Finance, Legal, Operations, and external vendors.
• →p]:inline" data-streamdown="list-item">Own fleet documentation, reporting, audit readiness, and compliance records, and support Finance with the disposition of capital assets.

• Experience managing physical assets, fleet operations, logistics, field operations, or a related operational program environment.
• Demonstrated experience owning complex, cross-functional programs involving multiple stakeholders, vendors, regional operations, and time-sensitive deliverables.
• Familiarity with fleet maintenance, transportation logistics, DOT compliance, vehicle or trailer registration, insurance, inspections, and asset lifecycle management, or the ability to quickly develop expertise in these areas.
• Strong vendor-management skills, including establishing service expectations, tracking performance, resolving issues, and coordinating work across multiple regions.
• Highly organized, process-driven, and execution-focused, with strong attention to detail and a bias toward ownership, reliability, and continuous improvement.
• Experience using asset-management, fleet-management, inventory, or logistics systems; familiarity with GeoTab is a plus.
• Ability to operate effectively in a hands-on, operationally intensive environment while communicating clearly with internal teams, customer agencies, and external partners.
• A commitment to Axon’s values and mission, with a focus on delivering safe, reliable, and scalable solutions for public safety customers.

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

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Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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