Quality of Service (QoS) Specialist

Azurreo is an international services company operating in the telecommunications and technology sector. For more than 15 years, we have supported global clients in the deployment, testing, and coordination of telecom infrastructure across multiple countries.

We operate with teams working across different time zones. Our environment is structured, fast-paced, and focused on execution, reliability, and accountability.

We are hiring two QoS Specialists to strengthen our Operations team. You will proactively supervise site stability, drive continuous improvement in service delivery, and ensure high levels of customer satisfaction.

As a key liaison between internal teams and external partners, you will reinforce our operational excellence through rigorous monitoring, detailed reporting, and a strong sense of ownership over the service lifecycle.

At Azurreo, we value self-discipline and professional etiquette. The ideal candidate for this role:

Demonstrates complete ownership of their responsibilities and does not require constant rectification or supervision.

Is highly organized and experienced in drafting constant reports and structured follow-ups.

Possesses a deep understanding of service delivery processes and performance monitoring tools within Telecom or IT infrastructure environments.