Quick Summary
Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values.
Skills and Abilities: Attention to Detail: Produces accurate, compliant immigration forms, letters, and case documentation. Client Communication: Responds promptly and professionally to routine client inquiries and information requests.
What We Offer
~1 min readResponsibilities
~2 min read- →Serves as the primary point of contact for routine client communications, ensuring timely and professional responses to inquiries and updates.
- →Responsible for case production, including initiating, assessing, preparing, assembling, and filing high-volume immigration filings using established templates, processes, and proprietary case management system.
- →Performs administrative duties including scanning and filing of complex immigration petitions and supporting documentation to facilitate efficient case management.
- →Maintains accurate and complete case records, ensuring data integrity and responsiveness to client and attorney requests.
- →Utilizes reports and dashboards to prioritize high volumes of work effectively to meet deadlines.
- →Conducts or supports initial case assessments and gathers required documentation from clients, including forms, supporting evidence, and biographical information.
- →Drafts immigration forms and supporting letters for a variety of case types, including employment-based NIV, IV, and PERM petitions.
- →Coordinates with government agencies (e.g., USCIS, DOL, DOS) to track case status, respond to Requests for Evidence (RFEs), and monitors deadlines.
- →Builds foundational knowledge across all immigration case types and develops mastery in procedural requirements, filing protocols, and client service standards.
- →Ensures compliance and helps to update internal team procedures as needed following changes to immigration law and policy.
- →Participates in internal training programs and contributes to process improvement initiatives to enhance team efficiency and service quality.
- →Escalates operational issues promptly to legal team leadership.
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Requirements
~1 min read- Attention to Detail: Produces accurate, compliant immigration forms, letters, and case documentation.
- Client Communication: Responds promptly and professionally to routine client inquiries and information requests.
- Organization & Time Management: Prioritizes high‑volume workloads using reports and dashboards to meet deadlines.
- Learning Agility: Quickly absorbs new processes, systems, and immigration requirements and applies them to casework.
- Technical Proficiency: Navigates case management systems and document‑handling tools effectively.
- Document & Data Management: Maintains clean, complete, and well‑organized case records with strong data integrity.
- Problem Solving: Conducts basic case assessments and escalates issues or anomalies appropriately.
- Team Collaboration: Works reliably with attorneys and colleagues to support smooth case progression.
- Professionalism: Handles sensitive information with discretion and maintains a consistent, service‑focused demeanor.
- Process Adherence: Follows established workflows, templates, and filing protocols with consistency.
- Bachelor’s degree; OR
- 0–5 years of business immigration experience; OR
- A combination of education and experience that together demonstrates readiness for the role.
Candidates may qualify through different pathways. A bachelor’s degree with no prior experience is acceptable, as is relevant business immigration experience in lieu of a degree. An equivalent mix of education and experience is also appropriate, as long as the candidate can demonstrate the skills, competencies, and abilities needed for successful performance in the role.
In accordance with Massachusetts Wage Transparency Law, the expected hourly rate for this position in Massachusetts is between $27.21/hr and $28.89/hr.
Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.
BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to Recruitment@BAL.com.
Location & Eligibility
Listing Details
- Posted
- May 7, 2026
- First seen
- May 7, 2026
- Last seen
- May 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 51%
- Scored at
- May 8, 2026
Signal breakdown
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